BAN (SECTION 6)

Hey, saw your post about the ban. If you were using the rooftop exploits in Battlefield 6, like the drone-hammer or parachute tricks on Siege of Cairo, that might be why—EA’s been strict with Section 6 violations. Could be worth checking with support to clear things up. Hope you get it resolved!

thank you for your response،but the only thing I did was play normally and that's it, without abusing anything, without insulting anyone, not even if I want to go on servers to earn XP with bots, games with a normal KDR, it is very rare that have a ban even having been reviewed

Hey, thanks for clarifying! If you were just playing normally without abusing glitches like the rooftop exploits or breaking any TOS rules (like Section 6), then it might just be a mix-up. I’d suggest opening a ticket with EA Support at help.ea.com and explaining your situation clearly. As long as you haven’t violated any rules, getting unbanned should be straightforward. Good luck, hope it gets sorted soon and maybe you get some extra XP for beeing falsie banned.

Hello, I have the same problem. I have been banned for the same reason. At no time have I done anything that altered the gameplay of the game or anything strange. My surprise is that I bought the game when it went on sale on October 10th, after playing for 7 days they banned my account for the reason "gameplay improvement." After complaining and waiting another 6 days for them to answer, they continue to tell me the same thing without giving any explanation: permanent ban. After the failure on EA's part, I decided to buy the game again with a different account. I wanted to enjoy the game and here comes the big surprise; two days after playing, today, October 27th, they banned my other account again for the same reason! The problem must be that they detect something on my PC that they think alters the gameplay, but it is totally a glitch. I repeat, there is no software that alters the gameplay. I need help. The joke has already cost me €140 and I still can't use the game. I've filed another complaint, but nothing has happened. This has to be fixed somehow. I'm waiting for a response from someone who can help me. I'm willing to help with whatever is necessary. Thank you.

I was thinking about buying it again, but now that you've told me, this is clear that I won't buy it, I'm still waiting for an unsuccessful response, we have to understand what EA detects so that they don't give us a lifetime ban, what performance programs do you use? 

I don't use any performance programs, but I do have several small programs to control the PC's lighting, fans, case, heatsink... perhaps some of this is what EA identifies as suspicious, but I don't know. I'm still complaining; all that remains is to see if they're able to fix it. I'll let you know if anything new comes up.

ok, let me know

up

Good news, the first account has been reactivated after my second complaint. Now I just need the second account, or rather, a refund for the second account since I paid for two due to EA's mistake.

Hey, Im so glad to hear your ban was lifted. Im waiting for my ban to also be lifted. I was banned on monday, made and appeal the same day. I received an update on thursday that its being investigated and dead silence sense.