Forum Discussion

Seasoned Newcomer

4 months ago

Battlefield 6 Account Restricted - Platform Entitlement Bug?

i bought battlefield 6 on my ps5 but now downloaded redsec on my pc, then linked my ps account. Now its showing “Your EA account is restricted from accessing online features.” Why am i restricted? ...

pipadeea136

New Rookie

3 months ago

Tried LAN, Wi-fi and mobile hotspot same errors occur? I play battlefield 2042 no problems.

I don't see why that would make a difference surely putting it on a mobile hotspot would increase the chances of getting banned because I'm logging on from a different IP to what I normally do?

This is definatly something on EA's end I have no problems with any other games?

EA_Aljo

Community Manager

3 months ago

Are you playing through Steam or the EA App? If you're on Steam, is your Steam ID different than your EA ID? If so, you could try renaming your Steam ID so it matches the EA ID. I've heard of others with a similar issue.