Community ManagerHi everyone,
Thank you again to those who’ve shared details so far -- it has been extremely helpful.
Patch 1.1.3.0 went live yesterday, and we would like to confirm whether the “Account Restricted” issue persists for anyone after the update. If you are still running into this problem as of today, please let us know by replying directly to this post with the same information requested earlier:
Your updates help us verify whether the fix addressed the issue for everyone or if additional investigation is needed.
Thanks again for your cooperation and patience!
The patch worked for me! On PC. But using my main EA Account (this one - same as PS5) all the modes are restricted saying I don't own the full game??
But I do, just I bought it on PC under my sons account (Woden29) so we could play together. One of us on Playstation and the other on PC. Both accounts!
My son can play on my PS5 account fine and the PC. I can only play the full game on PS5. Despite having it fully installed on PC.
My son can play on PC fine too. Unresricted.
Please have the full install on PC a full install for ALL ACCOUNTS that are logged into an EA account and are playing on PC. There is no need to restrict it other than RedSec only players.
You should be able to see the progress on both accounts and that a full purchase has been made on the device!
I know the DLC cannot be carried over but progress can. Let us live abit! Some of us have been waiting since it started to play on two devices and when buying TWO copies of the game. We're dedicated gamers!
** NOTE - I bought a physical copy on BF6 from a store initially on PS5. Did not like it so returned it (crossplay was on). Then installed RedSec on PC with Moonswan account and loved it so bought it again on PS5. I then started running into the Account Restricted error when trying to play as Moonswan on PC so I bought my son a copy through the EA Play app on PC for my son Woden29 which he has always played fine (on PC and PS5). So I uninstalled RedSec totally and fresh installed the full game. Was still restricted until your update but it still thinks Moonswan account has only RedSec on PC even though it is a full install.
It is FIXED ! Patch 1.1.3.0 works for me. No more account restricted message.
Xbox bought, PC Steam Redsec OK and now PC EA Redsec is also OK !
Thank you EA.
Of course further testing is required.
But first boot and gameplay seems fine.
I will check thank you so much
1 - STEAM
2 - STEAM
3 - Steam
4 - havent tried the other platform and I first saw this issue on the 11th of december.
Hello, the “Account Restricted” issue is still persisting on my account.
PC-STEAM-STEAM-STEAM
Can't check on other platform. Just saw it.
i own the base game on steam, and have never used any other platform. i have installed redsec and played it on steam also. steam shows the message after 3 weeks of not playing. dont have any other platforms. didnt have this problem until today.
Steam, Registered Red Sec on Steam, Message on Steam I don't have the game downloaded on other platforms, First saw this issue in November stopped playing because it would never work came back today updated game still same message.
