Battlefield 6 Account Restricted - Platform Entitlement Bug?

We haven't been banned though this needs sorting bad! Im raging especially with how much phantom edition cost

Hi guys i am having the same issue i have done everything removed fortnite and daemon tools so they dont conflict secure boot enabled hvci enabled vbs enabled I DO NOT CHEAT don't believe in it, if ya cant play the game properly whats the point in playing, no hacks, mods nothing and i have the same account restricted wtf?

I have no warnings nothing never done a thing wrong i checked!

I have been loyal from the start submitted tickets and still no response im going out of my mind here my partner uses the tv so i cannot get on the console I have almost fully completed campain on hardcore too aaaaarrrggh 

EA Help

P.s were any of you on the beta test? I was and just wondered if it was the beta testers that have been hit.

I had this same issue and EA support told me that since I bought the game on PS5, and downloaded RedSec on PC, I would have to buy the game on PC for it work. You can't have one of each on a separate device. Absolutely makes no sense to me, but I planned on buying the game on PC anyways, so I'll see if this works. Apparently they are working on a fix for this. 

You got any solution for it ? 

did you refund the game? I purchased on EA the day before release and the game was unplayable during the first few days, I saw someone from DICE suggest getting a refund from EA  for the EA app version and purchase the game on steam. I thought I'd try and play Redsec on the EA app so I downloaded it again as on steam redsec is almost unplayable and I barely finish a whole game. I started the game on the EA App and it said my account was restricted when it tried to connect to multiplayer, I knew it can't be so and must have been because I refunded the game on EA. I switched back to Steam and I can play no problem but my game always crashes anyway.

EA must not separate properly the MP and BR status's, so if you refunded the game and try and download to play BR it still doesn't allow you to connect possibly because of your history refunding so it's stopping access to MP "services". IMHO they need to better separate the MP entitlements and BR which should be open in our data files like your data you can download from EA.

EDIT: I fixed the above crashing issue I had with crashing by disabling hyperthreading, I know it's the last thing you want to do but the it's due to security patches in the Motherboard BIOS. I'm going to try the very first BIOS that added these security updates as since then it's capsuled and you can't go any further back then that point. It might explain why I didn't have the issue I'm the beta as I was running a different BIOS.

"The hypervisor did not enable mitigations for side channel vulnerabilities for virtual machines because HyperThreading is enabled. To enable mitigations for virtual machines, disable HyperThreading"

i keep having a restricted account and this has happened twice now and after a day of playing with no issues the next day i will have the same thing happen again and it seems like there is nothing that works to fix this.

So, I own the game on Steam, have my accounts fully linked and working. The game runs on Steam just fine. But I do also have the EA discount through GamePass, so I bought the season pass through the EA app. 

It hasn't credited to my account. It's been over a week of back-and-forth with support not even reading my tickets.

I had the idea to try and log into the game through the RedSec download on the EA app. But when I do, I get the "this account is restricted from online play" pop-up. But the account still works on Steam and I have no record of any bans/suspensions/etc on my account page... 🤔

EA support seems to keep dodging actually reading my tickets. Has anyone else been able to get the game to launch the same EA account via two different platforms?

Posting to see a fix for this. Bought on Xbox series X with Phantom edition upgrade and now launching on aptop which was also used to play the beta

EA error 1:86001S:51009S:-1763645290O:4128769Q

EA_Aljo​ Yes, This is getting ridiculous! I've contacted EA Support/Help several times, and first of all, it takes them 20 minutes to understand what the problem is, and then they don't do anything about it? It's been online here for 8 days (https://forums.ea.com/ blog/battlefield-game-info-hub-en/info-battlefield-6-redsec-known-issues-1-1-1-0/12845152) NOTHING IS BEING DONE ABOUT IT!

This is getting ridiculous! I've contacted EA Support/Help several times, and first of all, it takes them 20 minutes for them to understand what the problem is, and then they don't do anything about it? It's been online here for 8 days ( https://forums.ea.com/ blog/battlefield-game-info-hub-en/info-battlefield-6-redsec-known-issues-1-1-1-0/12845152 ) on their own website... NOTHING IS BEING DONE ABOUT IT!