Forum Discussion
262 Replies
- ElliotLH6 months agoHero+
Hi Ziftix,
I'm sorry, but we can't really help much with bans here. The only people who handle them are EA's Terms of Service team.
However, you can contact them to appeal the ban, and the guide below should allow you to initiate the appeal. They will investigate and respond with their decision.
https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/
"Game Advisors are unable to answer this question. Please visit the help resources below or the EA Forums for community support."
It's some kind of vicious circle.- VermilionTomb6 months agoSeasoned Traveler
We can't talk to the terms of service team. They just give the exact same copy pasted response to everyone with no way to live chat or correspond with an actual human being to discuss the issue. Then customer service on live chat just tells you to talk to the terms of service team, it's an endless loop.
- Zikk246 months agoSeasoned Newcomer
It says marked as a solution on this dudes reply but no one here is getting help from that. I have no penalties so I doubt I actually have a ban this has to do with something else.
- djcalanco6 months agoSeasoned Newcomer
Is this a chatbot account? You keep saying to appeal the ban but if you read every single post, non have penalties and all are able to play on a console and not the pc.
- OctNG6 months agoNew Novice
We might need to make a new post about this because that "solution" will make this thread get overlooked
- ZeddsDed6 months agoRising Newcomer
I’ve just bought an XBox ROG Ally X and downloaded BF6 Warzone (to try it before paying for a second copy of the game) and have the same error. My EA account shows no penalties, so I’m guessing it’s some kind of glitch.
i’d have been well p#ss#d off if I’d already paid for a PC copy of the game. I’ll try BF 2042 and see if that works…
- sucramco6 months agoNew Novice
Yep. Seriously. He's wrong. EA confirm no bans. It's their issue not ours. But no one comes back to you.
It stinks. No problem on the Xbox.
- sucramco6 months agoNew Novice
Same, what a nightmare. No solution yet..
- sucramco6 months agoNew Novice
Dude, read what everyone is saying. Nobody has a ban. It has nothing to do with it. I test FIFA 26 and it worked straight away.