Forum Discussion
11 Replies
- EA_Aljo22 hours ago
Community Manager
Hey there. Thanks for reaching out. Sorry to hear about the crashing you're experiencing. I'll try to help. Can you get me a DxDiag report? Just attach it to a response. You can find instructions for this here.
- OvcakxD22 hours agoSeasoned Newcomer
Here it is, thanks.
- EA_Aljo21 hours ago
Community Manager
Thank you. I've got some suggestions below.
- You're getting quite a few vgm.exe crashes. Do you have Riot Vanguard installed? If so, disable/uninstall it temporarily and try BF6 again.
- LightingService.exe is crashing. RGB/overlay services and hook into games and cause instability. Stop the ASUS Armoury Crate/Aura services before launching.
- SteelSeriesGGEZ.exe is crashing as well. Try disabling SteelSeries GG/Sonar overlays as well as virtual audio devices. This is also as a test.
- Your DxDiag is saying a 48.9 GB page file used with only 6.1 GB available. Close any launchers/overlays and reboot and try BF6 again
- Hardware Scheduling is enabled. You could try turning this off as a test as well if the crashes continue after trying the above.
Let me know how it goes! - gidek55521 hours agoNew Novice
Hello, I have the same problem - didn`t do anything before season 3 that can crash the game - have problem from few days. Just today i change keyboard, install new drivers from nvidia, reinstall bf6 and repair it - game stil quit to windows after about 30 second of game started (few minutes in menu can crash the game too). I will attach my dxdiag too, please help :)
- OvcakxD21 hours agoSeasoned Newcomer
i will try it, thank you
Edit: So far none of it worked. Dont know what to do.
- E_Haggis20 hours agoRising Veteran
I was getting instant crashes in games after a few minutes, zero errors, instant CTD, just started recently, never happened since i've owned BF6.
Checked my Event viewer > applications. It ended up being the Javelin anti-cheat software causing it. I have nothing running in the background.
I went into BF6 main folder found C:\SteamLibrary\steamapps\common\Battlefield 6\EAAntiCheat, ran the EAanticheatinstaller for BF6, it had an update. After this I still had to do a verify files for BF6 in Steam.
Rebooted and the crash issue went away.
- EA_Aljo20 hours ago
Community Manager
Thank you for gathering the DxDiag. I've got some suggestions below.
- Your Nvidia driver is really new. Try a clean install or roll back to the prior WHQL driver
- You have HDR enabled, advanced color active and ultrawide 175 Hz. Try turning off HDR and use 120/144 Hz as well as cap FPS
- Try disabling HAGS for your Nvidia GPU. Then, reboot and try again
- There are multiple virtual/overlay audio or display drivers. Disable Meta Virtual Monitor, Virtual Desktop Audio, Steam Streaming, SteelSeries Sonar, Oculus/Meta audio. Temporarily disable overlays and virtual devices. Close Meta/Oculus, Steam, GeForce and Discord overlays as well as SteelSeries Sonar
- You have low free space on your C: drive. Only about 36 GB. It would be good to free up some space.
Try these and let me know what happens. - EA_Aljo20 hours ago
Community Manager
Please get me another DxDiag. Also, if you can get a crash dump, that may help.
- OvcakxD19 hours agoSeasoned Newcomer
Sure.
- EA_Aljo19 hours ago
Community Manager
Actually, give what is suggested here a try with the Javelin updater. If that doesn't help, I'll go over your DxDiag.