Forum Discussion

TUBBYSEASTAR's avatar
TUBBYSEASTAR
Seasoned Scout
26 days ago
Solved

Battlefield 6 connects to Chile servers instead of U.S. East

TLDR: I live in Maryland USA but Battlefield 6 keeps routing me to the Santiago Chile data center every time I launch the game. It causes constant connection issues and high ping. I have done every p...
lag
pc
steam
  • EA_Aljo's avatar
    EA_Aljo
    2 days ago

    Hey, everyone. We're currently investigating this issue. Something to note is that you are not connecting to Santiago, Chile. Santiago was the name of BF6 when it was in development. This is not the server you're being connected to.

    Could you all please provide the following:

    • EA ID:
    • Steam ID:
    • Server ID:  See instructions below for getting thsi
    • Platform:
    • Which console generation do you have? (NA if on PC)
    • What is your gamertag/PSN ID?
    • Date/time issue occurred?
    • What type of issue do you have? Server connection issues, Lag/Latency, etc. 
    • Summarize your bug: Be as specific as you can
    • In which mode or map has this happened?
    • ISP name:
    • Your current region:


    Instructions for getting the server ID:

    • Pause Game
    • Options
    • System and scroll down to network.
    • Modify Network Graph
    • Turn on Network Widgets
    • Show Performance Bar set to Always
    • Go back in game take a screengrab of of the entire screen including the bar up top



    ***ACCEPTING AS A SOLUTION FOR VISIBILITY PURPOSES ONLY. THIS ISSUE IS NOT RESOLVED***

     

FerrousMale's avatar
FerrousMale
New Rookie
18 days ago

I live in NA-East, but the game has routed me to the Santiago, Chile network tenancy and nothing has fixed it. It has caused me to have packet loss and latency variation that makes the game absolutely unplayable through quickmatch/matchmaking on official servers. I get rubber banding, die behind walls, slide around the map, etc. even though I have <30 ping on a fiber optic 1Gbps Ethernet connection. I can play okay when I go to the server browser and search for NA servers, but that's a terrible solution, considering the server browser is still FLOODED with XP farm servers exploiting the game and other nonsense game modes that I don't want to play. Not to mention 99.9% of the portal servers are all broken, and are just TDM when you join them. Regardless of what the server title/descriptions are, when you join, they're just TDM, and not at all what the description said it was. I literally just want to play vanilla conquest, and very few servers for it exist on the server browser. I'm essentially unable to play unless I settle for a game mode that I don't want to play, in servers that are not balanced at all.

This is not a hardware issue, and I don't have a VPN enabled. Every other application I have geolocates me to NA-East. All of my drivers are up to date, and my connection itself does not have statistically significant packet loss when tested. I have not had this issue in any other game, ever. Not even in the BF6 Beta or in BF3, BF1, BF5, BF2042, or other EA titles that I own. Specs: RTX 4070ti, i7-8700k with 32Gb DDR4. I get a consistent 100+ fps on medium-high settings even with the server lag. Playing on Steam version of BF6.

I'm not the only one with this issue. There are many, many others if you look on the internet for similar queries. Still no word from EA on fixes for this, and even though I submitted a support ticket, it doesn't show up on my open cases, meaning it was sent straight into the shredder. Figures.

Please help. 

xXRennocXx's avatar
xXRennocXx
Rising Novice
14 days ago

Same here as well. No matter what server I go on even if it’s community it’s virtually unplayable because of the lag. Like why in the fu** is it connecting me to a severer In chile when IM IN FKN AMERICA… I CANT EVEN PLAY THE GAME STILL IT MUST BE FIXED 

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