Forum Discussion
I have a similar problem, I can load into the menus but once I hop into a multiplayer or redsec match the game always ends up crashing to desktop. I have tried a lot of troubleshooting, nothing seems to get battlefield 6 to work. I play a few other "new" games and none of those crash all the time like bf6 does. I have given up and just uninstalled the game because it's infuriating. They don't seem to care about the minority of us. Hoping the right people see this and at least acknowledge this problem.
I have similar build to yours with a 5900x in my build
Hi there,
I appreciate all the effort you’ve already put into troubleshooting the crash on your end.
Could you please confirm whether you’ve also tried all the steps in our Troubleshoot crashing or freezing guide?
I may need a little more information to see whether there are any additional steps that could help you get back into the game, or to provide the studio with more useful information for their investigation.
If you’re willing, could you please share your DxDiag report? Thanks.
- StayFrostyBruh1 month agoSeasoned Novice
Not sure if you're replying to me but I have tried
- reinstalling GPU drivers
- reinstalling chipset drivers
- uninstalling MSI Afterburner
- turning off any and all overclocks on RAM & CPU
- Turned off in game overlays (steam, discord, nvidia, xbox game bar)
- Turned off my antivirus
- Updated my BIOS
- Updated both of my SSD's firmware
- Confirmed no overclock in Ryzen master and the BIOS
- reinstalled game
- Turned off Logitech G Hub
- Turned settings to low/minimum
- Cleared Nvidia cache (gpu)
- Tried Nvidia driver version 596.49
I updated ethernet/wifi drivers from Asus website.
Updated bluetooth drivers
Updated audio drivers
Confirmed Nvme drivers were up to date
Confirmed USB drivers are up to date
Disabled fast startup
Disconnected non-essential USB devices like headset, RGB lighting controller
Here is a link to my DxDiag report. https://drive.google.com/file/d/1esNUSKkLHyKS3hCNIyotadZgEWC27I-B/view?usp=drive_link
- EA_LunardustCat1 month ago
Community Manager
Thanks for replying. You have already gone well beyond the usual troubleshooting.
Please try the following remaining targeted checks:
- Install all available Windows updates and restart the PC.
- Run a clean-boot test.
- Clean-reinstall the GPU driver with DDU.
- Disable Hardware-accelerated GPU scheduling and restart.
- Run the following commands from Command Prompt as administrator, restarting afterward:
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
If none of that clears it, please reproduce the crash once, note the exact time, and then check:
- Event Viewer > Windows Logs > Application
- Event Viewer > Windows Logs > System
Thank you for your patience.
- StayFrostyBruh29 days agoSeasoned Novice
Event viewer shows nothing for the application side.
So maybe a hardware issue.. ? But this doesn't make sense because I have a lot of games installed on this SSD and no problems playing those, they are stable.
If I go to EventViewer > System
right before the game crashes, "Reset to device, /Device/RaidPort3, was issued" Then, it shows an error right when game crashes, "The driver detected a controller error on /Device/RaidPort3."