Forum Discussion
Hey, folks
Thanks for taking the time to let us know that the servers are connecting to different locations. We appreciate all the info you posted. Can we get the following from you so that we can pass it along to the team to have a look at?
- EA ID:
- Steam ID:
- Platform:
- Which console generation do you have? (NA if on PC)
- What is your Gamertag/PSN ID?
- Date/time issue occurred?
- What type of issue do you have? Server connection issues, Lag/Latency, etc
- Summarize your bug: Be as specific as you can
- In which mode and or map has this happened?
- ISP name:
- Your Current Region:
Update: We wanted to get more info from everyone on what may help and if it does or does not change anything on your end. When you get a chance, follow the steps below and change your DNS to see if it helps with this concern.
Your Internet Service Provider (ISP) uses the Domain Name System (DNS) to translate internet addresses from a human-readable address (like help.ea.com) to a computer-readable one (a string of numbers).
If something goes wrong with the DNS you’re using, you may run into issues trying to connect to the internet.
If your DNS is unreliable, switching to a different one might help fix your connection issues. Here are a couple of free options that are available if you want to switch:
- Zyleth15 months agoNew Novice
EA ID: Zyleth1
Steam ID: Dorknyte
Platform: Steam
Date/time issue occurred? Currently happening since launch (it was no issue during Beta)
What type of issue do you have? lag/latency
Summarize your bug: on large scale maps i.e Conquest, Escalation. In certain areas (normally center of map where lots of action is happening) I experience high Latency and lag on the network grap TN jumps to 300-900+ causing extreme rubberbanding, and frame drops. Both the Sever latency and dropped frames symbols appear in the top left almost all game.
In which mode and or map has this happened? Any large scale Maps, Conquest, Escalation, some on Breakthrough as well. Also only on official servers, Community servers are no issue
ISP name: Rogers Communications
Your Current Region: North America (Canada)
PC SPECS: 32GB Ram Corsair Veneance/RTX3090/AMD Ryzen 7 3700X
- MilkshakeBandit25 months agoSeasoned Novice
EA ID: MilkshakeBandit2
Steam ID: MilkshakeBandit
Platform: PC
Which console generation do you have? (NA if on PC) NA
What is your Gamertag/PSN ID? NA
Date/time issue occurred? Since launch, so 10th October. Attempted multiple times to use official servers between now and then.
What type of issue do you have? Server connection issues, Lag/Latency, etc. Can connect to server, but severe lag and latency causing symptoms outlined in OG post.
Summarize your bug: Be as specific as you can. I browse for a match using the quick search feature. It will take me into a game (affects all game modes and maps). Then I can see yellow icons in top left. Begin to rubber band, slow ADS, slow motion effects, delayed responses. This issue is not present using server browser accessing community servers. Runs absolutely fine. No issues. But given XP has been nuked, I cannot progress. Currently unplayable. I have a wired 1 gig connection. Tried wireless connection and no change. Tried playing with adjusted XMP RAM settings, no change.
In which mode and or map has this happened? All maps and modes on official servers.
ISP name: British Telecom.
Your Current Region: Europe
- CaptainCalzone5 months agoRising Novice
EA ID: CaptainCalzone
Steam ID: NA
Platform: PC
Which console generation do you have? (NA if on PC) NA
What is your Gamertag/PSN ID? NA
Date/time issue occurred? Daily
What type of issue do you have? Same issue as OG post
Summarize your bug: Be as specific as you can. I browse for a match using the quick search feature. It will take me into a game (affects all game modes and maps). Then I can see yellow icons in top left. Begin to rubber band, slow ADS, slow motion effects, delayed responses. This issue is not present using server browser accessing community servers in the europe region. Runs absolutely fine. No issues. But given XP has been nuked, I cannot progress. Currently unplayable. Open Beta ran smoothly. (Thx @MilkshakeBandit2, copied most of it, exactly the same issue for me)
In which mode and or map has this happened? All maps, all modes but only on offical servers
ISP name: Telekom Germany
Your Current Region: Europe (Germany)
Specs: AMD Ryzen 9 5900X 12-Core Processor, 32GB RAM, NVIDIA GeForce RTX 3070 Ti (8 GB)
(Grafic FPS on very low settings around 60 to 90, CPU FPS 50 to 80, CPU usage doesn't seem to be well optimized)- CaptainCalzone5 months agoRising Novice
EA_Shepard tried Cloudflare DNS, no improvement, a few hours ago it was ok'ish, now its unplayable
Orange Latency Variation and orange low FPS sysmbols are flashing like fireworks, with a ping of 15, CPU FPS partially drops under 40, explains both warnings, but not with a Ryzen 9 5900X... and why does this only happen on offical servers and not on portal EU Servers?
- OskooI_0075 months agoLegend
CaptainCalzone I helped a forum member troubleshoot Ryzen 9 5900X performance issues. Turning on EXPO/XMP and turning off SMT seemed to fix low framerate.
- xzBlade5 months agoSeasoned Rookie
EA ID: xzBlade
Steam ID: Blade
Platform: PC (Steam)
Which console generation do you have? /
What is your Gamertag/PSN ID? /
Date/time issue occurred? Since the launch of the game
What type of issue do you have? Smaller game modes like TDMs, Domination, King of the Hill and Rush are playable and all the game modes on Portal/Community servers work fine but when I want to play Conquest, Escalation or Breakthrough on official servers, it's unplayable because of the problems I listed. When I get a kill I get it 2 seconds later . It's unplayable because of the problems I listed. On community servers I get consistent 120 fps and 30 ping. On previous Battlefields and other competitive FPS games my fps is perfect and I never lagged before I got BF6. In my settings it says PROD_DEFAULT-SANTIAGO-COMMON. Tried every fix possible but console players get this bug as well. Hopefully you fix this and route us to the servers or data centers in our region.
Summarize your bug: Massive Time Nudge ping exceeding 800 ping at times and huge packet loss. Players rubber banding and teleporting, gun sometimes not even firing at full auto because of the ping. Big game modes on official servers unplayable.
In which mode and or map has this happened? Every map on every big mode(Conquest, Escalation and Breakthrough)
ISP name: SBB
Your Current Region: Europe - RudyDDejw5 months agoRising Novice
EA ID: RudyDDejw
Steam ID: damndejw
Platform: PC
Which console generation do you have? (NA if on PC) NA
What is your Gamertag/PSN ID? NA
Date/time issue occurred? Since the launch of the game.
What type of issue do you have? High latency/lag (while having low ping) and low fps.
Summarize your bug: Be as specific as you can. While playing on the official servers using the quick search there is constant latency and fps icons. The most noticeable lags are on the high scale maps and on the manhattan bridge map, but it also happens on every other gamemode and map. It doesn't happen while playing any community servers on any gamemode or map.
In which mode and or map has this happened? All maps, all modes but mostly on high scale maps and modes.
ISP name: Vectra
Your Current Region: Europe (Poland)
Specs: Intel Core I5-11600K, 16GB RAM, NVIDIA GeForce RTX 4070 (12 GB)
(on "optimized settings" by nvidia program which works in every other game, here it's very heavily CPU dependent causing the game to be below 60fps and it forces me to play on low settings and frame gen on) - NeoAngiN915 months agoSeasoned Newcomer
EA ID: NeoAngiN91
Steam ID: barichello91
Platform: Steam / Pc
Date/time issue occurred? Since Release, even in Beta
What type of issue do you have? Lag/Latency,
Summarize your bug: Every match on official Servers lead to the same connection problems, two Icons in the left cornor of the screen. Latency and Packet Loss although my network is fine. Ping is low. The community Serves are working fine for me !
In which mode and or map has this happened? I get the Problem on every mode and map.
ISP name: Magenta / Model Number: CH7465MT-AT
Your Current Region: Europe/Austria/Vienna
My Setup: Medion Beast X20 / Geforce RTX 3070 (Notebook)/ Intel i7 10870H/ 32GB RAM
- Captain3Legz5 months agoSeasoned Newcomer
Why was this marked as a solution?
EA ID: Captain3Legz
Steam ID: Captain 3 Legs
Platform: PC
Time of issue: since launch
Issue type: lag and latency (packet loss)
Summary: on any official server, I get rubberbanding, lag, and sluggish player mechanics such as aiming, running, rate of fire. I can see packet loss yellow icons in the top left of the screen. It's the square icon and the circular arrow with an x icon. This issue is much worse in large scale matches. This is issue is not client side, as I have 1 Gb internet and a wired connection and I play fine on community servers. I can see in the settings menu that I am on a Santiago server.
Mode/map: any on an EA server.
ISP: verizon
Region: USA east coast
**note: could this be due to secure boot or tpm 2.0?
- nesyourbae5 months agoSeasoned Novice
EA ID: nesyourbae
Steam ID: God_Of_GothamPlatform: PC
Which console generation do you have? NA
What is your Gamertag/PSN ID? NA
Date/time issue occurred? Since the full release, but it ran smoothly during the open beta.
What type of issue do you have? : Server connection issues, Lag, Latency, rubberbanding, packet loss icon, high ping in game
Summarize your bug: While playing multiplayer on the official servers using the quick search there is constant latency, rubberbanding, fps icons, slow ADS, slow motion effects, delayed responses, time nudging. but it ran smoothly during the open beta. The ping on the scoreboard shows 30–46, but in-game it feels like 180+ ping, where all players on the map suddenly teleport, unplayable. And my internet is fine, it’s not in a bad condition.
In which mode and or map has this happened? All Map and All Mode in quick search official server
ISP name: MyRepublic
Your Current Region: Indonesia (city : Medan)
- Camper_2000xx5 months agoSeasoned Newcomer
EA ID: Camper_2000xx
Steam ID: Rick Astley
Platform: PC
What is your Gamertag/PSN ID? Rick Astley
Date/time issue occurred? Since i have the game
What type of issue do you have? Server connection issues, Lag/Latency, etc
Summarize your bug:
Hi, I’m experiencing something really strange with my ping in the game, especially in 64-player matches. Here’s what happens: I’ll be playing normally and everything goes fine, but every now and then a symbol appears in the top left corner — I think it means connection issues. It looks like a small arrow with an “X” forming a circle. It shows up randomly from time to time as I play.
The frequency is pretty random, but I’ve noticed it happens much more often in modes with lots of players compared to those with fewer. So, I enabled the in-game network statistics to see if I could spot anything unusual, but when the symbol appears, nothing strange shows up — no ping spikes, no increase in packet loss (upload or download).
However, even though the stats don’t show anything abnormal, whenever that icon appears in the top-left corner, I experience all the typical symptoms of a bad connection: my character snaps back a bit in time, my shots don’t register, and some actions feel delayed. It’s random and inconsistent, which forces me to play smaller modes to avoid it happening as often.
It’s worth mentioning that my internet connection is excellent — 1 Gbps speed, wired directly to my PC — and this is the only game where I experience latency issues.
In which mode and or map has this happened? It used to be only at 64 players modes but now its happening the same on all the gamemodes and maps, even the smallest
ISP name: MovistarYour Current Region: EU Spain
- PolishDrunker5 months agoSeasoned Novice
Steam ID: Konserwator Wiatru
Platform: PC
Date issue: always on official servers with more than 40 players
Issue: Time Nudge jumping between 500-1500ms
Summerize:I also have issues with TN.
I've collected some logs from HWMonitor and took some screenshots of performance and network graphs.
If any of the devs find it useful, you can check them here. I hope the Polish language in the logfile won't be a blocker - the most important part is that there are no bottlenecks on GPU, CPU, or Memory (at least none are under 100% load, and there are no thermal throttling flags in the logs).
https://drive.google.com/open?id=1W7LEWibmnK-5MEibgKI8XhhnnLBP_O8l&usp=drive_fs
With auto (performance settings) and no DLSS I get around ~50 fps. In chaotic moments it drops a bit, but it still feels too low to play on official servers.
TN on officials jumps between 300 ms and 1500 ms, which makes it unplayable. In comparison, on community servers my TN stays at 15-25 ms.
Hardware: Asus Vivobook 15 Pro, M3500QC (Ryzen 5600H, RTX 3050, 16 GB LPDDR4 3200 MHz).
All drivers are up to date. I've already tried the solution with creating a user.cfg file. Unfortunately, my BIOS doesn't support any memory overclock - I've heard this helped some users.
If any of the devs need more data that might help debug the issue, let me know. Currently, the game is absolutely unplayable outside community servers, and in my region it takes dozens of minutes to find a free slot on any of them.
Region: Central Europe