Forum Discussion

New Novice

1 month ago

Solved

Battlefield Appeals

So Saturday April 18th, played two matches of the new operation with my buddy, did really well on both. After completing them and feeling burnt out from the map design we moved to Rush. The very fi...

anticheat

steam

EA_LunardustCat
1 month ago
Hi there, sorry to hear about your situation.

If your account has been banned or suspended and you believe this was done in error, please submit an appeal through the Penalty History tool.

Appeals for account bans and suspensions are handled by a dedicated team. When reviewing appeals, they use tools and records available only to that team. These are not accessible to the community team, so we’re unable to intervene in their decisions.

Also, just to clarify, under the Battlefield 6 rules, we consider removing anyone who tries to give unfair advantages to themselves or others by cheating. This includes but isn’t limited to:

using third-party software, such as aimbots, wallhacks, and other similar cheats in order to gain an unfair advantage over other players

using software or cheat tools that disconnect other players from EA servers

performing in-game exploits, or abusing glitches or bugs

stat padding (abusing game features in an unintended manner to artificially stack on scores)

win-trading or otherwise manipulating in-game ranking systems with the collaboration of others. This includes unfair play like teaming up with another player in Solo or squads collaborating with other squads.

EA_LunardustCat

Community Manager

1 month ago

Hi, if you don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead. To avoid giving cheat developers information that could help them bypass detection, the team may not provide the kind of detail you’re referring to. You may still continue to request clarification from them.

However, I can see that your case has already gone through 10 reviews. If you’re no longer able to submit another appeal, that usually means the team considers the matter fully reviewed and the decision final.

Tomzo711

Rising Traveler

1 month ago

EA_LunardustCat Thanks for the reply, I've used the web form to try to appeal before under the appeal section but it just brings me to a page that only shows the Penalty History option and there is no Contact Us option there for me. When I was able to submit appeals I had asked for clarification several times but only ever received a copy paste denial which led me to believe the system was completely automated.

I fully explained that I was instructed to use the "Compatibility Mode" feature of ReWASD by the Devs and even provided photo evidence from their Discord of them doing so. I was under the impression that doing so disabled problematic features and was unaware that it was a bypass. I've since deleted REWASD and have no intention to use it again because of their catering to cheaters. I feel I've been treated unfairly and have yet to actually talk to anyone in the Terms and Services team over the situation. I know there's nothing you can do about it and I appreciate you trying to help. I'm just venting.