Forum Discussion

Seasoned Newcomer

2 days ago

Battlefield crashes in multiple titles

I know there's alot of posts about crashes and i decided to make my own just to make sure that EA gets a bigger grasp of the problems at hand.

So I installed Battlefield 6 (and BFV to play with friends after i noticed 6 started crashing) again after playing at release where the game worked perfectly, i accumulated about 25 hours or so when it released so it actually did work once and didn't crash.

But now when i installed it again it started crashing as soon as i got into a game or after like 1-2 minutes of gameplay. This was on the 26.6.2 amd drivers i believe? Anyway so I read and did a little research online and alot of people said that installing the 26.3.1 driver solved the problem for them so I did. I played an entire match without problems and thought it was fixed but the next game it just crashed instantly after a bit of loading into a game. I updated to the newest AMD drivers and nothing changed still crashed.

I thought it was a thing with bf6 then so me and my friends decided to play BFV cause that has never not worked, same story there, I play a whole day of BFV but the next day it just crashes on startup so the issue now persists of various titles.

So what happens in detail (also mention in the reddit thread) is this

Atleast in BF6 which this is the forum for, I can get into the game itself but it's when I try to get into a match that it crashes
My screens go black but i can still hear everything in Discord/spotify and some ambient sounds of the game
I can't do anything so i have to force my pc to restart
I get back into my pc and my resolution is all wrong cause my drivers probably got disabled or whatever so i have to renable/disable my graphics card in device manager until everything is back to normal
And then im back to square one

There are multiple reddit threads describing the problem and I'll link one here describing my problem PERFECTLY which also says that down grading his drivers worked for him but it still isn't stable for me atleast and others. Just wanna mention this again, there are multiple posts of this exact issue on reddit Thread

Some people have mentioned in comments and such that it might have to do with the anti cheat of battlefield so I'm gonna tag that to this post aswell

My specs are:

Windows 10

9070XT Sapphire

i5-13600k

B760 GAMING X AX

32GB 6000MHZ DDR5 RAM

1 M.2 1TB drive and 1 200GB sdd

A corsair AIO cooler

Thank you

12 Replies

EA_Barry
Community Manager
1 day ago
DaafBF

If you could generate a Dxdiag report and post it here, we can try some troubleshooting using the info in there. Thank you. EA_Barry.

Dxdiag How To
DaafBF
Seasoned Newcomer
1 day ago
That should be it I think
DxDiag.txt125 KB
asmodin-ck
Seasoned Scout
1 day ago
Hey,
I'm "Expensive_Pen_2197" from that reddit thread.
What I did in the mean time - I've checked that Win10 isn't updating my graphics drivers via WindowsUpdate.
You may want to check there.
Other than that, 26.3.1 is working for now on my end. Haven't had a crash since the downgrade.
However! @EA this is not a viable solution! It's not fun starting other games and have a pop-up stating that my drivers are too old and known to cause bugs and errors! Get your S*** together and finally fix it! You were able to solve 50XX related problems within days, so this shouldn't even be an issue any more!
Naruto-kyun
Seasoned Newcomer
1 day ago
Exactly the same issue here
DxDiag.txt118 KB
Naseik
Seasoned Newcomer
1 day ago
Same problem, I can't play the game always crash, reverting to old driver dosen't work for me. Last week had no problem palying the game.
DxDiag.txt90 KB
KLUTCHENIT
Rising Novice
1 day ago
THE FACT OUR ENTIRE MACHINES ARE CRASHING OVER A CAME IS DIABOLICAL AND MUST BE FIXED......... EA are you going to come out with a resolution? It's been 3 to 4 weeks with no fix and thousands of forums created on this specific issue...
asmodin-ck
Seasoned Scout
22 hours ago
Hung Driver is usually solved with down throttling
try and enter Adrenalin -> performance -> tuning and lower the MHz manually
haven't had this problem with BF6, but with MH Wilds f.e.
also - please mind the topics.
your crash doesn't match this threads picture and needs a different fix
EA_Barry
Community Manager
22 hours ago
DaafBF

Thanks for that. Some troubleshooting:

Disable Wallpaper Engine. Ensure wallpaper64.exe is no longer running.

Clean install the AMD graphics driver. Use Display Driver Uninstaller (DDU) in Safe Mode. Install the latest WHQL AMD Adrenalin driver.

Try these steps and let us know how you get on. Thank you. EA_Barry.
Naruto-kyun
Seasoned Newcomer
21 hours ago
Since i think this is the same issue (win 10 + amd 9070xt), i'm allowing myself to answer.
I dont have wallpaper engine, and already have try ddu + latest driver 3 days ago. Same result.
Naseik
Seasoned Newcomer
17 hours ago
The main issue is that this game causes the computer to crash. The original poster raised the topic on Reddit, and many users reported different types of crashes and asked to post here so EA can see that there is a lot of people with crash.

The “Hung Driver” issue is usually resolved by lowering the clock speed, it is already configured that way.
Initially, my computer would crash completely and reboot. After trying several fixes, I started experiencing the same problem as the original poster and after more testing I am now getting this error.