Forum Discussion
This is incredibly disappointing EA. Nearly two months on; no acknowledgement, no fix, and no refund. Nearly three weeks on from the supposed correct way to get the issue fixed according to EA support and again, nothing.
CrusaderJII any luck for you either?
- CrusaderJII1 month agoNew Traveler
No, I am wondering if I should just contact Xbox/Microsoft and ask for my money back for the breach of contract.
- Voscilation1 month agoSeasoned Rookie
I hope you have more luck than I do.
I just contacted EA support again and finally got ahold of someone who was willing to process a refund, but they told me because I purchased more than 90 days ago I cannot receive a refund even though I first asked for a refund within the 90 day window. Very frustrating that even though I've had several tickets open documenting that I had the issue within the 90 day time period they still said what amounts to "too bad."
EA_Kat any input on this issue?