Forum Discussion
This is incredibly disappointing EA. Nearly two months on; no acknowledgement, no fix, and no refund. Nearly three weeks on from the supposed correct way to get the issue fixed according to EA support and again, nothing.
CrusaderJII any luck for you either?
No, I am wondering if I should just contact Xbox/Microsoft and ask for my money back for the breach of contract.
- Voscilation1 month agoSeasoned Rookie
I hope you have more luck than I do.
I just contacted EA support again and finally got ahold of someone who was willing to process a refund, but they told me because I purchased more than 90 days ago I cannot receive a refund even though I first asked for a refund within the 90 day window. Very frustrating that even though I've had several tickets open documenting that I had the issue within the 90 day time period they still said what amounts to "too bad."
EA_Kat any input on this issue?