Forum Discussion

sDGaMeOveR's avatar
sDGaMeOveR
Seasoned Newcomer
5 months ago
Solved

BF6 Account Ban

My account says its banned and im not sure why im only level 17 and I never got an email or explanation for it and nothing shows under my account penalties. I tried making an appeal ticket but everytime I do just says try the self serve options or contact an EA advisor for help. 

6 Replies

  • Hey EA_Pulsar​ 
    I am trying to get in contact with a representative. I received a ban for my name on there. I would like to appeal this ban because when I connected my steam to the account it made my name in the game the same. I will change my name if you guys will allow me. I think your system is a bit sensitive for this because when you try to create a new user you can even use the word "ban" like? I was banned for absolutely no warning. Hey change your name would be nice... HOW.  If I need to talk to a rep what does it take!!!!!!!!

  • yuanningyang123's avatar
    yuanningyang123
    Seasoned Newcomer
    4 months ago

    Hello, I have some questions regarding my account ban and need your help. Just last night, I received a notification that my account was banned. I haven't cheated or violated any rules. I'm genuinely a newbie; my K/D is only 1.1. I don't understand why I was banned. I submitted an appeal, with the case number 227643945, but I accidentally closed it. I don't know if closing the case will affect your processing. I have no other options and can only turn to the forum for help. Looking forward to your reply. Best wishes.

  • 901147's avatar
    901147
    Newcomer
    4 months ago

    Hi there EA_Pulsar​

    I am a loyal fan of the Battlefield series. On October 15th, I spent 258 RMB to purchase Battlefield 6, but my account was banned for violating the user rules. I haven't even opened the game or played the multiplayer mode. I previously filed an appeal regarding this matter, but my game is still in a banned state. My level is only 1. I don’t understand why I was banned. Please help me, and I am willing to provide any evidence you need.

  • AAYOUUUU's avatar
    AAYOUUUU
    Newcomer
    4 months ago

    hi EA_Pulsar​ I'm a big fan of the Battlefield series, and my account was banned yesterday for violating the account rules. I haven't used any cheats nor modified any game files. Please help me with the account ban issue. Yesterday, I played a game on a community server, gaining experience by killing bots. In that game, the amount of experience I got was unusually high, and I don’t know if that caused the ban. If it did, I’m really sorry—I honestly didn’t know it could lead to a ban. My multiplayer K/D is just 1; I’m a total newbie. Please help me, best wishes.

  • tonystark10086's avatar
    tonystark10086
    Newcomer
    4 months ago

    hi there,My ea ID is tonystark10086, i really need ur help .

    Beijing time on November 12, while I was playing Battlefield 6, my network latency suddenly fluctuated for no reason. After a while, my game crashed. When I tried to open the game again, it wouldn't start no matter what. Steam showed that I was still in the game. Then I restarted my computer, during which a page popped up saying 'The system has started in Safe Mode.' When I opened Battlefield 6 again to play, I found that my account had been banned. I did not use any cheating software, nor did I modify any system files. I pre-ordered the Battlefield 6 Deluxe Edition and bought many packs. I have invested time and money in this game. On the evening of November 12, Beijing time, I played a game on a community server, gaining experience by killing bots. I don't know if this led to the ban. If it did, I am truly sorry – I really didn't know this would lead to an account ban. I promise that nothing like this will happen again in the future. Please help me; I am willing to provide any data you need as evidence.

Featured Places

Node avatar for Battlefield 6 Technical Issues

Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 22 minutes ago
7,070 Posts