BF6 Crash on Launch, Black Screen
Hi, has anyone come across this problem - BF6 was working fine on my computer until last update (i think!!). Steam loads ok, game starts to load, no error messages, anticheat loads etc then when the ...
Forum Discussion
I click launch to start the game. It does its thing. Then it goes to a black screen like normal in the top left of my screen. Then bam back to EA app. Ive tried everything suggested in forums. Ive turned off all overlays. Repaired the files. Ive even done a whole new fresh install and still does it. Cleared cache u name it ive done it. Im lost at this point and severly irritated with the AI support bot for EA HELP. I personally dont think its smarter than a rock honestly.
I have a full AMD build. Played on the new drivers on the 20th. No problem at all. Just did a driver roll back on my GPU and it still wont work. Ive attached a file for a crash it has logged but I cant read it.
Well I used my AI token to analyse the Dump and it got me this
Battlefield 6 Crash Dump Analysis
File: CrashDump_2026_06_26_22_14_53_410.mdmp
Crash date/time: June 26, 2026, 22:14:53
Size: ~1.7 MB (minidump)
Root Cause
EXCEPTION_ACCESS_VIOLATION (0xC0000005) — READ at null address
The game attempted to read memory at address 0x0000000000000018 (offset 24 bytes from NULL). This is a classic nullptr dereference — the code tried to access an object through a null pointer.
Where It Crashed
Module: amdxc64.dll Offset: +0x00125ACA Path: C:\Windows\System32\DriverStore\FileRepository\ u0201589.inf_amd64_b04b6e436fa20245\B026175\amdxc64.dll Thread: 22092
amdxc64.dll is the AMD DirectX 12 shader compiler (part of AMD Radeon Software). The crash occurred inside the AMD graphics driver, not directly in the game's own code.
Technical Summary
| Field | Value |
|---|---|
| OS | Windows 11 (Build 26200) |
| CPU | x64, 24 cores/threads |
| GPU | AMD (driver u0201589.inf, amdxc64.dll) |
| Graphics API | DirectX 12 |
| Upscaling | AMD FSR (FidelityFX) + Intel XeSS |
| Frame Generation | AMD FG DX12 |
| Streamline | sl.interposer / sl.reflex / sl.pcl |
| Distribution | Steam (steam_api64.dll) |
AMD Modules Loaded in the Process
- amdxc64.dll — DX12 shader compiler ← crash here
- amdxcffx64.dll — FidelityFX shader compiler
- amdihk64.dll — AMD IHK (in-kernel hooks)
- amdcc.dll — AMD Command Center
- atiadlxx.dll — AMD Display Library
- amd_ags_x64.dll — AMD GPU Services SDK
- amd_fidelityfx_*.dll — FSR upscaler + frame generation
Interpretation
The nullptr dereference inside amdxc64.dll+0x125ACA points to one of three scenarios:
- Outdated or buggy AMD driver for BF6 — most likely. The amdxc64.dll timestamp is recent but may not be the latest available.
- Compatibility issue between BF6 and the AMD driver — the game is brand new and a specific combination of FSR + Frame Generation + amdxc64 may be triggering the crash.
- Shader state corruption — the AMD shader compiler received invalid data (null pointer at offset +24).
Recommendations
- Update AMD drivers — go to amd.com/support and install the latest driver. Perform a clean install using DDU (Display Driver Uninstaller) before reinstalling.
- Disable AMD Frame Generation in BF6 — this feature involves multiple AMD modules simultaneously (amd_fidelityfx_framegeneration_dx12.dll + amdxcffx64.dll + amdxc64.dll) and is the most suspicious combination given the crash location.
- Test without FSR / XeSS — disable upscaling and frame generation in BF6's graphics settings to isolate whether the issue lies in that rendering pipeline.
- Verify game files on Steam — right-click the game → Properties → Local Files → "Verify integrity of game files".
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