BF6 first Battle Pass still NOT received due to day 1 outage of EA App users

Hello,

as the title saying I have NOT received the BF6 first Battle Pass due to day 1 outage of EA App users.

I have received though the XP boosts 12 level XP and 12 weapon XP but NOT the battle pass.

The communication with the support couldn't do nothing, suggesting posting here.

Can anyone help me please with this situation, waiting this months now!

Thank you!