BF6 launch day compensation

Question

Still haven’t received anything. Here’s what support is telling me:

"Thank you for contacting EA. My name is Mohammad, and I hope you are doing well. After reviewing your case, I found that you did not receive compensation for the outage during the Battlefield 6 launch.

I would like to inform you that the compensation process for affected EA accounts has been completed.

If you have not received the compensation, you can post about it in the forum so that other players can vote for it and the studio can take note for further investigation."

So now I need other players votes to receive the compensation they promised? Same reply for my gf’s account. This must be a joke.

libzu · Answer

Having the same issue and I posted about this as well:

Compensation due to EA App issues on Day 1 | EA Forums - 12865165.

Funny how the replies from support vary so much. Just tells me that they probably have no idea at all. I was told that all eligible players have already received theirs. When I told them that's not true, since I haven't, I pretty much just got a shrug from them. Would be interested to know if anyone can actually confirm that they've gotten theirs?

And since there's no fine line to be drawn on who's eligible or not (they can't tell), we're just left in this limbo where we can't really purchase the battlepass either since that would just be throwing money away, if you're granted the compensation later. And tbh, there's no way I'm spending money on something that was promised for free anyway.

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BF6 launch day compensation

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