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MarkGrindcore's avatar
MarkGrindcore
Seasoned Novice
2 months ago

BF6 Twitch Drops Not Received.

I was told to come here by EA Support so here i am. 

I have earned all the beta and release twitch drops but the only one i actually got was the twitch sub "Versatile soldier skin". I have tried to unlink and re link the account, restart the game, restart steam, restart PC and nothing has worked. 

Additionally, i contacted EA support and got a somewhat generic reply so not really sure what to make of it. 

Platform: Steam-PC
Details: I have received all my beta, preorder and phantom edition skins but not the twitch drop ones. How or where: TWITCH Drops
Date content received:2 Months ago for first round of twitch drops and 3 days ago for the newest round of twitch drops.

I have provided some screenshots of the missing content and proof that the rewards were earned. 
Thank you very much for your time.

**EA Support reply for context.**

Hi Mark,

Welcome to EA Support, and thank you for reaching out. My name is Henry, and I’m here to assist you today.

I understand how frustrating it must be to see your Twitch Drops locked in-game despite having linked your account and earned all the rewards. I appreciate your patience while we look into this.

Nevertheless, I've recorded your report for our team to review. This information is crucial in our ongoing efforts to improve the game.

In the meantime, please post your report to our game forum as there might be other players who've submitted similar feedback or have similar issues on EA Forums (https://forums.ea.com/category/ea-forums-en) for them to upvote.

We appreciate your passion for the game and are committed to enhancing the experience. Thank you for your understanding and continued support.

Should you have any comments or suggestions or if there is anything we can help you with, please don't hesitate to contact us again. Thanks again for contacting EA.

9 Replies

  • RomaHL's avatar
    RomaHL
    Rising Newcomer
    2 months ago

    Have same problem but only with drops from Open Beta. With drops from release day all received...

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey MarkGrindcore​. Did you already log in on Twitch to claim your rewards in the Drops and Rewards section, like on the screenshot below? Are those already visible in the Claimed section? 

    Make sure you complete all the requirements listed here 

     

  • EA_Pulsar​, I also have the same issue as do a few individuals. Standby until a fix for now?

    https://forums.ea.com/discussions/battlefield-6-technical-issues-en/twitch-drop-problem/12730801

  • tubbznubbz's avatar
    tubbznubbz
    Seasoned Newcomer
    30 days ago

    Never received my Dog Tag or Soldier skin, despite meeting all the correct criteria (as even some drops did successfully appear (Shotgun, Vehicle skin))

  • Spurvefamilien's avatar
    Spurvefamilien
    Seasoned Newcomer
    28 days ago

     

    I subscribed to a streamer and received the Versatile Soldier Skin in my Twitch inventory. I claimed it, and it shows as owned in the Twitch Drops inventory. However, even after claiming it, it doesn’t appear in the game — it’s still locked. What should I do?😔

  • Dubzyyjr's avatar
    Dubzyyjr
    Rising Novice
    26 days ago

    Same issue here.  Never received my beta twitch drops but from launch day I received the helicopter skin and the shotgun skin and that was it.  Already contacted Support and they mentioned they have no integration right now and there isn’t a fix at the moment 

  • Same here, bro — exactly the same situation. EA Help is just postponing it and sweeping cases under the rug.

  • Dubzyyjr's avatar
    Dubzyyjr
    Rising Novice
    3 days ago

    Has this issue been looked into? I was told by an advisor that there’s nothing anyone can do because of not having integration and for me to wait,  it’s been over a month now.

  • Zforziggie's avatar
    Zforziggie
    New Rookie
    12 hours ago

    Honestly I've just moved on. The drops aren't that unique now that everyone's got a skin or two. I was just vane trying to looking unique if anything during the early days. Miffed about the time wasted with the Twitch Streams, not like I was paying attention anyways. Last time I spoke to EA was around the 25th. Support mentioned they were aware of the issue, but there's no ETIC. So just keep your head down and go on about other stuff y'know?

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