Black Screen After Entering Game – Battlefield 6 (PC + PS5)
Hello EA Support Team,
I’m reporting a recurring black screen issue affecting both my PC (EA App with EA Play Pro) and my brother’s PS5 when launching or entering a game in Battlefield 6.
- On PC (Windows 11, EA App): the game launches normally, connects to servers, but once I enter a match, the screen goes black. Sometimes the sound continues for a few seconds, then everything freezes and I have to close it from Task Manager.
- On PS5, my brother experiences the same thing — after entering a game, it suddenly turns into a black screen. Sometimes the audio continues briefly; sometimes it just hangs.
