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UAE-ViiiRuS's avatar
UAE-ViiiRuS
Seasoned Newcomer
2 months ago

Black Screen After Entering Game – Battlefield 6 (PC + PS5)

Hello EA Support Team,   I’m reporting a recurring black screen issue affecting both my PC (EA App with EA Play Pro) and my brother’s PS5 when launching or entering a game in Battlefield 6.   On...
freezing
pc
playstation
Cheif_Tony's avatar
Cheif_Tony
Rising Novice
2 months ago

The screen goes black but still can hear the background audio. 

On console xbox series s

All trouble shooting on the xbox and the network was done and everything looks fine. Anyone else facing the issue. Started on 22/10/2025.

Is anyone facing similar issues? Thanks Team.

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