Forum Discussion

New Rookie

8 months ago

Solved

cannot launch game, get splash screen then black box, THEN CRASH back to EA App

Been trying to correct since launch. I am using the EA APP and I launch Battlefield 6. The splash screen comes up, after the bar loads, I get a black box. Then it crashed back to the EA APP. Things ...

DeinVater1970
7 months ago
I have the same problem like a lot of other players. Have also tried every advice I found in forums. Without success.
There are so many players with the black screen problem but EA isn‘t able to fix it. Itˋs a shame!

EchidonaJr

Seasoned Newcomer

8 months ago

I am having this same exact issue, I’ve been trying to play the bf6 campaign for the last 4 hours with it BSOD randomly with the same error. :( I didn’t have these issues with the beta.

Sphearix829

New Traveler

8 months ago

Go to Documents >> Click on the Battlefield 6 folder >> And delete the CrashDumps file and relaunch the game. So far only had that one crash doing this after TWO AND A HALF HOURS of uninterrupted gameplay, and the game seems much more stable now after doing it.

Ishmael_GRS
Traveler
8 months ago
still useful ?
- Sphearix829
  New Traveler
  8 months ago
  Haven’t had time to play more. I will play some more today and let you know, but I think deleting the CrashDumps folder is the best solution since I haven’t seen many more potential solutions that I haven’t already tried.
  - Ishmael_GRS
    Traveler
    8 months ago
    No working for me, but thanks for sharing
Kurvexi
Seasoned Newcomer
8 months ago
Update on crashing?
- Sphearix829
  New Traveler
  8 months ago
  Haven’t had much time to play since trying the delete CrashDumps folder, but using that method I only had one crash and was able to play around 2.5 hours until it happened. So I think that’s the best solution i’ve found by far
HarryGaIaxy
Rising Newcomer
8 months ago
What if the bf6 folder already didnt have a crashdumps folder? Mine only leads from documents -> bf6 -> settings -> steam -> PROFSAVE, PROFSAVE_profile, and steam_autocloud.vdf.
- 825hp
  Seasoned Newcomer
  8 months ago
  i believe i found a solution through steam forums. (https://steamcommunity.com/app/2807960/discussions/0/600786083350120420/)
  Install Intel Extreme Tuning and go to Advanced Tuning and turn all Active Cores Ratios to 52x. Played 4 games straight with no crashes. (Maybe a coincidence?) Will try more tomorrow and update if it happens again.