After the latest update I am no longer able to consistently launch the game. It either gets past the Javelin splash screen and nothing happens or it opens a small black window (like it's going to launch the game) that then closes out without error. If I verify steam files and reinstall Javelin Anticheat I can sometimes launch but the game crashes during the map load to any match. I've been playing the game since Beta without any issues. After the "winter update" I was getting the occasional crash every other day but could go for hours without issue. After this most recent update I am not even able to consistently launch the game. I've done all the troubleshooting I could find on the Internet including: Updated OS and GPU drivers Uninstalled Javelin and reinstalled Uninstalled BF6 and reinstalled Completely uninstall Steam and reinstall Completely uninstall and reinstall EA App DDU remove GPU drivers and reinstall Turned off XMP in BIOS Turned off bitlocker drive encryption Exceptions for BF6 and Javelin in Win11 exploit protection Exceptions for BF6 and Javelin in firewall Manually set RAM clock speed lower than mfr spec Turned BAR off/Also back on COMPLETELY erase and reinstall OS -- new user, installed only drivers, Steam and BF6 A comment on Steam said I might want to try replacing RAM but it passes testing and I've been playing without issue from Beta to December, I can also play every other game (Arc Raiders, Kingdom Come Deliverance II) without issue. I'm not really sure how to proceed but I would welcome any other suggestions before I shelve the game and hope the Season 2 update fixes it later.

Marked as resolved for visibility purposes only not as a solution! Hey, folks Thank you to everyone who uploaded their logs to the thread. I wanted to reiterate that this thread is for players who are having issues post-update 1.1.3.5 and not pre-update. We will be moving some of the posts off the thread in order for us to track players who started having the issue after the update. Once we have more information on these concerns, we will update you all and let you know what is happening. We appreciate everyone's patience on this. Cheers.

Forum Discussion

Min0kawa

New Traveler

1 month ago

Solved

Can't launch game after update 1.1.3.5

After the latest update I am no longer able to consistently launch the game. It either gets past the Javelin splash screen and nothing happens or it opens a small black window (like it's going to launch the game) that then closes out without error. If I verify steam files and reinstall Javelin Anticheat I can sometimes launch but the game crashes during the map load to any match. I've been playing the game since Beta without any issues. After the "winter update" I was getting the occasional crash every other day but could go for hours without issue. After this most recent update I am not even able to consistently launch the game.

I've done all the troubleshooting I could find on the Internet including:

Updated OS and GPU drivers
Uninstalled Javelin and reinstalled
Uninstalled BF6 and reinstalled
Completely uninstall Steam and reinstall
Completely uninstall and reinstall EA App
DDU remove GPU drivers and reinstall
Turned off XMP in BIOS
Turned off bitlocker drive encryption
Exceptions for BF6 and Javelin in Win11 exploit protection
Exceptions for BF6 and Javelin in firewall
Manually set RAM clock speed lower than mfr spec
Turned BAR off/Also back on
COMPLETELY erase and reinstall OS -- new user, installed only drivers, Steam and BF6

A comment on Steam said I might want to try replacing RAM but it passes testing and I've been playing without issue from Beta to December, I can also play every other game (Arc Raiders, Kingdom Come Deliverance II) without issue. I'm not really sure how to proceed but I would welcome any other suggestions before I shelve the game and hope the Season 2 update fixes it later.

EA_Shepard
1 month ago
Marked as resolved for visibility purposes only not as a solution!

Hey, folks

Thank you to everyone who uploaded their logs to the thread. I wanted to reiterate that this thread is for players who are having issues post-update 1.1.3.5 and not pre-update.

We will be moving some of the posts off the thread in order for us to track players who started having the issue after the update.

Once we have more information on these concerns, we will update you all and let you know what is happening. We appreciate everyone's patience on this.

Cheers.

32 Replies

KestrelFiveFive
Seasoned Adventurer
1 month ago
Have to shelve it and hope that EA fix this ridiculous FSR issue or just get a refund.
There is no fix for this on our end. It's a problem within the game's engine itself.
EA_Shepard
Community Manager
1 month ago
Hey, folks

Thanks for the information. This has been sent over to the studio team and they are taking a look. Thanks for the crash dump logs, that is what we needed. I will pass this along to the team so that they can take a look at the logs.

Cheers.
iJvrc
Rising Newcomer
1 month ago
Having the same issue
Levo315
Newcomer
1 month ago
Hi, I have the same issue like in this steam community thread
https://steamcommunity.com/app/2807960/discussions/0/694250799564448240/?ctp=3
problem appeared just now, not immediately after the update.
game crashed two times randomly to desktop without error during "Breakthrough (Casual)" match
I have also two dump files for these two crashes
CrashDump_2026.01.23_00.30.30.624.txt10 KB
CrashDump_2026.01.23_00.59.34.764.txt9 KB
Play_Iike_a_Sir
Seasoned Traveler
1 month ago
Here are my crash dumps from the 17th and the 19th of january.
BF6-ChrashDump_20260119-2207.txt7 KB
BF6-ChrashDump_20260117-1152.txt8 KB
Hetatar
Rising Newcomer
1 month ago
Same here, did almoust everything else , but reinstalling OS.
Have Levovo Legion Pro i7, RTx4080
Have EA play pro.
zenkai84
Seasoned Newcomer
1 month ago
https://steamcommunity.com/app/2807960/discussions/0/694250799564448240/?tscn=1769157090
Uploading my crashdumps as requested - BF 6 crash to desktop without error message in Conquest mode after a few minutes. It appears to happen only in Conquest, no issues in King of the hill and TDM mode.
CrashDump_2026.01.21_19.26.31.717.zip726 KB
GoodRevrnd
Seasoned Newcomer
1 month ago
Crash dumps attached. Most of my crashes are immediate crash to destktop without error. Sometimes it hangs a little like the GPU is re-initializing. One time there was an actual DX error message but I didn't copy it down. Previous versions and beta I've had no issues. Iberian Offensive is the only map I've made it through without crashing so far.
RWDZenith
Rising Newcomer
1 month ago
Did the game fully update to 1.1.3.5? Yes
Are your GPU and Windows drivers up to date? Drivers have been checked and up to date when released always
Win10 or Win11? Win11
What mode does it happen in? Any
What map does it happen on? Any
Does it crash to menu or to desktop? Desktop always, no message or warning, random occurrence. It can be 20 mins in it can be an hour in it can be any random time or menu or game mode etc. no pattern whatsoever.
Any video clips (or screenshots) you can share? no

Note - Crashes startied as recent as a month or two after launch. They were never as frequent until the latest update. They always followed this same pattern. Some nights I had none, some I had several. Been ongoing for me for months now though. I recently updated BIOS, I re installed the game, After the latest update I was crashing within the first hour of playing, after BIOS and re-install of game it helped but I crashed again shortly after. Same crash no pattern or anything I can figure to trigger. see attached crash logs
Here is my build spec:

crash dumps Jan 2026.zip2 MB
EA_Shepard
Community Manager
1 month ago
Hetatar Hey,

Quick one for you. Have you tried a new Windows user account?

Question on your RAM - Do you have all 4 slots filled or only 2, etc.?
Are all slots the same?
Do you have any mismatched sticks?