Forum Discussion

Newcomer

9 hours ago

Charged twice for BATTLE PASS!

Hey, so I had pre-ordered BF6 Pro and was given 1100 Coins to spend on the store. Somehow, when I went to activate my Battle Pass for Season 1, I was charged 1100 Coins when it was supposed to be free. Can someone look up my profile and refund me those coins? You will see I was charged for it when I shouldn't have been.

missing content

playstation

progress issue

1 Reply

ElliotLH
Hero+
4 hours ago
Hi @80126c77d9bd1ef0,

You'll need to open a case at help.ea.com for assistance with this. Unfortunately, account issues cannot be resolved here as nobody has access to game accounts.