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eBraunsWorld's avatar
eBraunsWorld
New Novice
5 days ago

Connection issues post-update on ethernet connection.

Extreme connection issues following most recent update. I can't play a single match due to these issues. Too much rubberbanding and lack of hit_reg.

I've contacted my ISP and changed to ethernet connection. The problem still persists. I can download speeds of 500mbps and upload 15mbps. The problem still persists. This is the only live-service/online game that I experience connection issues with. 

Every portal server shows the same issue. Even for North America (where I am) specific servers. 

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hi there, and thanks for reporting this issue. Here are a few things you could try in this case to see if it helps. 

    • Try capping your FPS (60 / 90 / 120 depending on your setup)
      Test the game and check which option is the best for performance 
    • test it with both Crossplay OFF and ON just to see if it makes any difference
    • Alternate DNS to Google DNS or OpenDNS

    If you notice any changes after trying these, definitely share your results in the thread as it helps narrow things down.

  • EA_Kalina's avatar
    EA_Kalina
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Thanks for sharing this eBraunsWorld​

    If you have a moment, it may be worth trying a couple of additional things alongside what’s already been suggested - restarting your router to refresh the connection, testing a match on a different network (like a mobile hotspot) to see if the behaviour changes, and if your router supports it, enabling QoS (Quality of Service) to help prioritise game traffic.

    If you notice any changes or patterns, feel free to share - it really helps build a clearer picture.

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