Re: PC freezing after 10 minutes of playing since 4/16

Hello there. Thanks for getting in touch. I'll try to help with your crashing issue. First, I'd like to get a DxDiag report. Please follow the instructions here for generating one. I'll go over that and offer some suggestions. Thanks!

Here ya go

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It doesn't look like it was attached. Can you try that again? Thanks!

I have the same issue, suddenly, starting from Saturday, every game crashes to the desktop after about five minutes, there have been no updates, no changes, and no error messages, from the crash dumps, I discovered that it somehow relates to FSR (bf6!ffxFsr2ResourceIsNull), which I have never activated since I have an Nvidia graphics card, after googling, I found that this issue has been known for about six months, I'm not sure if this is a joke or what

I just had one of many crashes to winds with no errors.

Here is mine

Hey there. Can you get me a DxDiag as well as that crash dump? Instructions for gathering the DxDiag can be found here. Thanks!

Hello. Thanks for this. When are you crashing?

here you are
crash dump:

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 406

    Key  : Analysis.Elapsed.mSec
    Value: 825

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 218

    Key  : Analysis.Init.Elapsed.mSec
    Value: 15779

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 237

    Key  : Analysis.Version.DbgEng
    Value: 10.0.29547.1002

    Key  : Analysis.Version.Description
    Value: 10.2602.27.2 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2602.27.2

    Key  : Failure.Bucket
    Value: ILLEGAL_INSTRUCTION_c000001d_bf6.exe!Unknown

    Key  : Failure.Exception.Code
    Value: 0xc000001d

    Key  : Failure.Exception.IP.Address
    Value: 0x1431bef47

    Key  : Failure.Exception.IP.Module
    Value: bf6

    Key  : Failure.Exception.IP.Offset
    Value: 0x31bef47

    Key  : Failure.Hash
    Value: {f87733b5-cc0e-a70d-5c83-80771384a341}

    Key  : Failure.ProblemClass.Primary
    Value: ILLEGAL_INSTRUCTION

    Key  : Faulting.IP.Type
    Value: Paged

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 72049

    Key  : Timeline.Process.Start.DeltaSec
    Value: 464

    Key  : WER.OS.Branch
    Value: ge_release

    Key  : WER.OS.Version
    Value: 10.0.26100.1

    Key  : WER.Process.Version
    Value: 1.0.420.18877


FILE_IN_CAB:  CrashDump_2026.05.05_07.56.36.831.mdmp

COMMENT:  Frostbite MiniDump. Address: 1431bef47 (In Windbg type: .ecxr)
[EOF]

CONTEXT:  (.ecxr)
rax=000000125a67efd0 rbx=0000000000000001 rcx=0000000084aa5d90
rdx=0000000084aa5dd0 rsi=0000000000000000 rdi=0000001258d09900
rip=00000001431bef47 rsp=0000000084aa5ca0 rbp=0000000084aa5da0
 r8=0000000084aa5db0  r9=00000000ffffffff r10=00000000000061a9
r11=000000125a54e3c0 r12=0000000000000001 r13=0000000084aa8490
r14=0000000000000bb5 r15=0000000000000bb4
iopl=0         nv up ei pl nz na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
bf6!ffxFsr2ResourceIsNull+0x6edd07:
00000001`431bef47 660f3a21c810    insertps xmm1,xmm0,10h
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 00000001431bef47 (bf6!ffxFsr2ResourceIsNull+0x00000000006edd07)
   ExceptionCode: c000001d (Illegal instruction)
  ExceptionFlags: 00000000
NumberParameters: 0

PROCESS_NAME:  bf6.exe

ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

EXCEPTION_CODE_STR:  c000001d

STACK_TEXT:  
00000000`84aa5ca0 00000001`431ebb2d     : 00000013`50aa00a4 c3b51500`42f2becb c22c6c27`c3099ae1 c22c6c27`c3099ae1 : bf6!ffxFsr2ResourceIsNull+0x6edd07
00000000`84aa8410 00000001`43c0e1cb     : 00000000`46f57420 00000001`49d1fda8 00000000`00000000 00000013`4d3dd410 : bf6!ffxFsr2ResourceIsNull+0x71a8ed
00000000`84aafab0 00000001`43c0d700     : 00000000`00000001 00000000`ffffffff 000019fb`6a85f204 ffffffff`ffffffff : bf6!ffxFsr2ResourceIsNull+0x113cf8b
00000000`84aafb30 00000001`43c0d269     : 00000000`4c6f7dc4 00000000`00e00100 00000000`0000000b 00000000`00000000 : bf6!ffxFsr2ResourceIsNull+0x113c4c0
00000000`84aafc50 00000001`43c0b863     : 00000000`00040000 00000000`00001000 00000000`00000000 00000000`00000000 : bf6!ffxFsr2ResourceIsNull+0x113c029
00000000`84aafcb0 00000001`43c0ac57     : 00000000`00000000 00000000`84aaff00 00000000`32871800 00000000`00000000 : bf6!ffxFsr2ResourceIsNull+0x113a623
00000000`84aafe20 00000001`436fc4ab     : 00000000`00000000 00000000`00000000 00000001`49d052d0 00007ff9`f6cd89bb : bf6!ffxFsr2ResourceIsNull+0x1139a17
00000000`84aafe70 00000001`436fe274     : 00000000`32871800 00000000`328717c0 00000000`0000000b 00000000`00000000 : bf6!ffxFsr2ResourceIsNull+0xc2b26b
00000000`84aafec0 00000001`4330d68c     : 00000001`49a0cf00 00000000`0000000b ffffffff`00000103 00000000`00000000 : bf6!ffxFsr2ResourceIsNull+0xc2d034
00000000`84aaff00 00007ff9`f70b37b0     : 00000000`027a2630 00000000`00000000 00000000`00000000 00000000`00000000 : bf6!ffxFsr2ResourceIsNull+0x83c44c
00000000`84aaff30 00007ff9`f807e957     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ucrtbase!thread_start<unsigned int (__cdecl*)(void *),1>+0x30
00000000`84aaff60 00007ff9`f96c427c     : 00000000`00000000 00000000`00000000 000004f0`fffffb30 000004d0`fffffb30 : kernel32!BaseThreadInitThunk+0x17
00000000`84aaff90 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2c


IP_IN_PAGED_CODE: 
bf6!ffxFsr2ResourceIsNull+6edd07
00000001`431bef47 660f3a21c810    insertps xmm1,xmm0,10h

SYMBOL_NAME:  bf6+31bef47

MODULE_NAME: bf6

IMAGE_NAME:  bf6.exe

STACK_COMMAND: ~23s; .ecxr ; kb

FAILURE_BUCKET_ID:  ILLEGAL_INSTRUCTION_c000001d_bf6.exe!Unknown

OS_VERSION:  10.0.26100.1

BUILDLAB_STR:  ge_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  1.0.420.18877

FAILURE_ID_HASH:  {f87733b5-cc0e-a70d-5c83-80771384a341}

Followup:     MachineOwner

When  I play, its random. It started after the patch i think, the one that vent live a week or so. I've tried every so called "fix" but nothing works. I get a crash dump though but it seems i cant attach that.

Can you attach the crash dump as a file?

What is happening when you try to attach it?

it is most likely too big, or so, compressing helped

and yet an other crash, I ZIP:3ed the crash dump.

What exactly is happening when you crash? Are you just being returned to the Windows desktop?

yes the game kinda freezes for half a nano second then poff im back to windows.

Thank you. Here are some suggestions based on the DxDiag and crash dump you gathered.

1. Disable BF6 DLSS Frame Generation, DLSS Ray Reconstruction/DLSSD, Reflex Test native/TAA or DLSS Quality only.
2. Disable any overlays. Nvidia, ShadowPlay, EA App, Steam, Discord, MSI Afterburner/RivaTuner
3. Turn off HAGS in the Windows Graphics Settings
4. Turn off HDR and test it at 120 or 144 Hz instead of 240 Hz
5. Do a clean install of your Nvidia drivers or roll back to an earlier one. Use DDU for this.

Let me know what happens. Thanks!

I have tried the first three steps, I cannot even turn on HDR, and regarding drivers, I have fresh installation of windows, it didn't help, game crash about 5 minutes as before, it doesn't make sense, I was playing several hours without issues and after 1 hour break when I launched bf again I had been started to get those crashes to desktop, I doubt there was some update on Saturday

I have tried the first three steps, I cannot even turn on HDR, and regarding drivers, I have fresh installation of windows, it didn't help, game crash about 5 minutes as before, it doesn't make sense, I was playing several hours without issues and after 1 hour break when I launched bf again I had been started to get those crashes to desktop, I doubt there was some update on Saturday

Ok. Just let me know if you try the other steps. Thanks!

what do you mean by other steps? I mentioned that I don't have HDR and reinstall windows because of this problem, so I have fresh drivers not only for gpu, could you please do more than give some random advices I can find on the internet? thank you

Can you roll back your Nvidia driver like I mentioned previously?

1. I think i did that. Turned everything off basically.
2. I have no overlays only the ingame one (simple) I disabled that aswell.
3. Done.
4. Done, set it to 120Hz
5. I had already done this a few hours ago.

Conclusion, this seems to work for me, I managed to play a whole round of "operations" wich i never could b4 after these crashes started.

The downside is that the game looks so much different now with all these changes. Any idea as to what caused this? I mean i ran the game perfectly fin for ever before the patch 1-2 weeks ago with my "old settings". Not sure my rig still counts as a high end rig but i shouldent have to downgrade the "grafics" to be able to play especially saince the game worked like a charm prior that patch.

Glad to hear that worked, but I also get how it's disappointing to have the downgraded graphics. It's possible something in the last patch caused this. So, go through these settings and enable them one at a time to see if any of them are causing the crash.

1. DLSS (without Frame Gen)
2. Reflex
3. HDR
4. Higher refresh rate
5. Frame Generation

Let me know how it goes. Thanks!

Ok, yes that was my plan =)

I'm very thankful for your help here, its been rather infuriating to not been able to play the game properly the last 1-2 weeks.
I'll enable them one by one and I'll report back to you on a later date. Thanks again!!

You're very welcome! Just let me know how it goes. Good luck!