Hello there, whenever i load into a game my battlefield 6 just crashes to my desktop on pc i tried reinstalling and several other things and still crashes
Community ManagerHello there. Thanks for getting in touch. I'll try to help with your crashing issue. First, I'd like to get a DxDiag report. Please follow the instructions here for generating one. I'll go over that and offer some suggestions. Thanks!
Here ya go
I have the same issue, suddenly, starting from Saturday, every game crashes to the desktop after about five minutes, there have been no updates, no changes, and no error messages, from the crash dumps, I discovered that it somehow relates to FSR (bf6!ffxFsr2ResourceIsNull), which I have never activated since I have an Nvidia graphics card, after googling, I found that this issue has been known for about six months, I'm not sure if this is a joke or what
I just had one of many crashes to winds with no errors.
Here is mine
Community ManagerHello. Thanks for this. When are you crashing?
When I play, its random. It started after the patch i think, the one that vent live a week or so. I've tried every so called "fix" but nothing works. I get a crash dump though but it seems i cant attach that.
here you are
crash dump:
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 406
Key : Analysis.Elapsed.mSec
Value: 825
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 218
Key : Analysis.Init.Elapsed.mSec
Value: 15779
Key : Analysis.Memory.CommitPeak.Mb
Value: 237
Key : Analysis.Version.DbgEng
Value: 10.0.29547.1002
Key : Analysis.Version.Description
Value: 10.2602.27.2 amd64fre
Key : Analysis.Version.Ext
Value: 1.2602.27.2
Key : Failure.Bucket
Value: ILLEGAL_INSTRUCTION_c000001d_bf6.exe!Unknown
Key : Failure.Exception.Code
Value: 0xc000001d
Key : Failure.Exception.IP.Address
Value: 0x1431bef47
Key : Failure.Exception.IP.Module
Value: bf6
Key : Failure.Exception.IP.Offset
Value: 0x31bef47
Key : Failure.Hash
Value: {f87733b5-cc0e-a70d-5c83-80771384a341}
Key : Failure.ProblemClass.Primary
Value: ILLEGAL_INSTRUCTION
Key : Faulting.IP.Type
Value: Paged
Key : Timeline.OS.Boot.DeltaSec
Value: 72049
Key : Timeline.Process.Start.DeltaSec
Value: 464
Key : WER.OS.Branch
Value: ge_release
Key : WER.OS.Version
Value: 10.0.26100.1
Key : WER.Process.Version
Value: 1.0.420.18877
FILE_IN_CAB: CrashDump_2026.05.05_07.56.36.831.mdmp
COMMENT: Frostbite MiniDump. Address: 1431bef47 (In Windbg type: .ecxr)
[EOF]
CONTEXT: (.ecxr)
rax=000000125a67efd0 rbx=0000000000000001 rcx=0000000084aa5d90
rdx=0000000084aa5dd0 rsi=0000000000000000 rdi=0000001258d09900
rip=00000001431bef47 rsp=0000000084aa5ca0 rbp=0000000084aa5da0
r8=0000000084aa5db0 r9=00000000ffffffff r10=00000000000061a9
r11=000000125a54e3c0 r12=0000000000000001 r13=0000000084aa8490
r14=0000000000000bb5 r15=0000000000000bb4
iopl=0 nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
bf6!ffxFsr2ResourceIsNull+0x6edd07:
00000001`431bef47 660f3a21c810 insertps xmm1,xmm0,10h
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00000001431bef47 (bf6!ffxFsr2ResourceIsNull+0x00000000006edd07)
ExceptionCode: c000001d (Illegal instruction)
ExceptionFlags: 00000000
NumberParameters: 0
PROCESS_NAME: bf6.exe
ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.
EXCEPTION_CODE_STR: c000001d
STACK_TEXT:
00000000`84aa5ca0 00000001`431ebb2d : 00000013`50aa00a4 c3b51500`42f2becb c22c6c27`c3099ae1 c22c6c27`c3099ae1 : bf6!ffxFsr2ResourceIsNull+0x6edd07
00000000`84aa8410 00000001`43c0e1cb : 00000000`46f57420 00000001`49d1fda8 00000000`00000000 00000013`4d3dd410 : bf6!ffxFsr2ResourceIsNull+0x71a8ed
00000000`84aafab0 00000001`43c0d700 : 00000000`00000001 00000000`ffffffff 000019fb`6a85f204 ffffffff`ffffffff : bf6!ffxFsr2ResourceIsNull+0x113cf8b
00000000`84aafb30 00000001`43c0d269 : 00000000`4c6f7dc4 00000000`00e00100 00000000`0000000b 00000000`00000000 : bf6!ffxFsr2ResourceIsNull+0x113c4c0
00000000`84aafc50 00000001`43c0b863 : 00000000`00040000 00000000`00001000 00000000`00000000 00000000`00000000 : bf6!ffxFsr2ResourceIsNull+0x113c029
00000000`84aafcb0 00000001`43c0ac57 : 00000000`00000000 00000000`84aaff00 00000000`32871800 00000000`00000000 : bf6!ffxFsr2ResourceIsNull+0x113a623
00000000`84aafe20 00000001`436fc4ab : 00000000`00000000 00000000`00000000 00000001`49d052d0 00007ff9`f6cd89bb : bf6!ffxFsr2ResourceIsNull+0x1139a17
00000000`84aafe70 00000001`436fe274 : 00000000`32871800 00000000`328717c0 00000000`0000000b 00000000`00000000 : bf6!ffxFsr2ResourceIsNull+0xc2b26b
00000000`84aafec0 00000001`4330d68c : 00000001`49a0cf00 00000000`0000000b ffffffff`00000103 00000000`00000000 : bf6!ffxFsr2ResourceIsNull+0xc2d034
00000000`84aaff00 00007ff9`f70b37b0 : 00000000`027a2630 00000000`00000000 00000000`00000000 00000000`00000000 : bf6!ffxFsr2ResourceIsNull+0x83c44c
00000000`84aaff30 00007ff9`f807e957 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ucrtbase!thread_start<unsigned int (__cdecl*)(void *),1>+0x30
00000000`84aaff60 00007ff9`f96c427c : 00000000`00000000 00000000`00000000 000004f0`fffffb30 000004d0`fffffb30 : kernel32!BaseThreadInitThunk+0x17
00000000`84aaff90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2c
IP_IN_PAGED_CODE:
bf6!ffxFsr2ResourceIsNull+6edd07
00000001`431bef47 660f3a21c810 insertps xmm1,xmm0,10h
SYMBOL_NAME: bf6+31bef47
MODULE_NAME: bf6
IMAGE_NAME: bf6.exe
STACK_COMMAND: ~23s; .ecxr ; kb
FAILURE_BUCKET_ID: ILLEGAL_INSTRUCTION_c000001d_bf6.exe!Unknown
OS_VERSION: 10.0.26100.1
BUILDLAB_STR: ge_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 1.0.420.18877
FAILURE_ID_HASH: {f87733b5-cc0e-a70d-5c83-80771384a341}
Followup: MachineOwner
Community ManagerCan you attach the crash dump as a file?
it is most likely too big, or so, compressing helped
here is the crash dump, I am not sure if there some difference or not
I tried adjusting the frame generation values while playing, and I encountered a black screen that forced my computer to restart, after relaunching the game, I noticed that the only available option was FSR frame generation, even though DLSS 4.5 is activated, please tell me this isn't a bug in the game that has been known for about half a year
Community ManagerThank you. Your GPU is an RTX 5080, but the crash is referencing AMD Radeon software. So, there seems to be a conflict here. Can you remove any ADM software? Use DDU again to boot into Safe Mode and remove any AMD drivers. It would also be good to remove the Nvidia drivers as well. Then, reinstall only the latest Nvidia driver. Make sure you choose Custom install and check Clean installation. Install only the graphics driver and PhysX. Skip GeForce Experience for now.
Also, temporarily disable these:
In the Nvidia Control Panel, set Preferred GPU to High-performance Nvidia processor.
You can also try forcing DX11. Add the -dx11 launch option. If the crashing stops, it's related to a driver and DX12 issue.
Make sure you verify your game files as well.
Let me know what happens. Thanks!
thank you, I did following steps you suggested:
- booted to safe mode, ddu didn't detect amd drivers, only nvidia that I removed and then installed
- disabled all overlays
- in the control panel set nvidia processor
- set -dx11 launch option
- verify the integrity of game in the steam
- removed bf6 appdata
- disabled dlss, frame gen is not even available anymore
it didn't help, only difference is that I sometimes get error that you can find in the attachment, there is also the last crash dump
do you have any other idea? I literally bought a new computer because of bf6, so I am kind of frustrated, thank you
still getting a crash heres my dxdiag
Community ManagerThanks. Can you also get me a crash dump?
here
Community ManagerThank you. Apologies for the late response. I was away for the weekend. Please let me know if these suggestions help.
Also, try disabling Hardware-accelerated GPU scheduling. Go to Settings > System > Display > Graphics > Default graphics settings > turn off HAGS > restart your PC.
Let me know what happens.
