Forum Discussion
and yet an other crash, I ZIP:3ed the crash dump.
What exactly is happening when you crash? Are you just being returned to the Windows desktop?
- Dont_skip_OMW20 days agoNew Traveler
yes the game kinda freezes for half a nano second then poff im back to windows.
- EA_Aljo20 days ago
Community Manager
Thank you. Here are some suggestions based on the DxDiag and crash dump you gathered.
- Disable BF6 DLSS Frame Generation, DLSS Ray Reconstruction/DLSSD, Reflex Test native/TAA or DLSS Quality only.
- Disable any overlays. Nvidia, ShadowPlay, EA App, Steam, Discord, MSI Afterburner/RivaTuner
- Turn off HAGS in the Windows Graphics Settings
- Turn off HDR and test it at 120 or 144 Hz instead of 240 Hz
- Do a clean install of your Nvidia drivers or roll back to an earlier one. Use DDU for this.
Let me know what happens. Thanks! - rad1kR20 days agoRising Novice
I have tried the first three steps, I cannot even turn on HDR, and regarding drivers, I have fresh installation of windows, it didn't help, game crash about 5 minutes as before, it doesn't make sense, I was playing several hours without issues and after 1 hour break when I launched bf again I had been started to get those crashes to desktop, I doubt there was some update on Saturday
- EA_Aljo20 days ago
Community Manager
I have tried the first three steps, I cannot even turn on HDR, and regarding drivers, I have fresh installation of windows, it didn't help, game crash about 5 minutes as before, it doesn't make sense, I was playing several hours without issues and after 1 hour break when I launched bf again I had been started to get those crashes to desktop, I doubt there was some update on Saturday
Ok. Just let me know if you try the other steps. Thanks!
- rad1kR20 days agoRising Novice
what do you mean by other steps? I mentioned that I don't have HDR and reinstall windows because of this problem, so I have fresh drivers not only for gpu, could you please do more than give some random advices I can find on the internet? thank you
- EA_Aljo20 days ago
Community Manager
Can you roll back your Nvidia driver like I mentioned previously?
- Dont_skip_OMW20 days agoNew Traveler
- I think i did that. Turned everything off basically.
- I have no overlays only the ingame one (simple) I disabled that aswell.
- Done.
- Done, set it to 120Hz
- I had already done this a few hours ago.
Conclusion, this seems to work for me, I managed to play a whole round of "operations" wich i never could b4 after these crashes started.
The downside is that the game looks so much different now with all these changes. Any idea as to what caused this? I mean i ran the game perfectly fin for ever before the patch 1-2 weeks ago with my "old settings". Not sure my rig still counts as a high end rig but i shouldent have to downgrade the "grafics" to be able to play especially saince the game worked like a charm prior that patch.
- EA_Aljo20 days ago
Community Manager
Glad to hear that worked, but I also get how it's disappointing to have the downgraded graphics. It's possible something in the last patch caused this. So, go through these settings and enable them one at a time to see if any of them are causing the crash.
- DLSS (without Frame Gen)
- Reflex
- HDR
- Higher refresh rate
- Frame Generation
Let me know how it goes. Thanks! - Dont_skip_OMW20 days agoNew Traveler
Ok, yes that was my plan =)
I'm very thankful for your help here, its been rather infuriating to not been able to play the game properly the last 1-2 weeks.
I'll enable them one by one and I'll report back to you on a later date. Thanks again!! - EA_Aljo20 days ago
Community Manager
You're very welcome! Just let me know how it goes. Good luck!
- rad1kR20 days agoRising Novice
I used ddu and installed the previous version of drivers, now I am getting error you can see on the image
- Dont_skip_OMW18 days agoNew Traveler
Ok, here we go again, the game worked last time i played, not sure if i changed anything but to day.. oh boy...
- random crash and the PC rebooted it self.
- random crash out do windows, no errors.
- random directX crash i think.
Im going nuts here.
I started to enable HDR @120Hz, seemed to work, then changed to 240Hz wich also seemed to work (this is the other day) To day ive disabled reflex and dlss etc no future frame gen etc. still these crashes.
- EA_Aljo18 days ago
Community Manager
Thank you. Here are my latest suggestions:
- Update your ASUS BIOS to the latest version with Intel microcode 0x12B or newer.
- In the BIOS, load Intel Default Settings/Baseline Profile. Disable ASUS MCE/AI overclocking
- Try temporarily disabling XMP and run RAM at JEDEC/default speed
- Set your monitor to 120 Hz, turn HDR off and try playing again
- Use DDU to uninstall the current Nvidia driver. Then, install a different one. Either older or a Game Ready/Studio driver.
- Disable all frame generation/upscaling tests first. DLSS Frame Gen, Reflex, overlays, Nvidia, EA App, Armoury Crate, Aura, Roccat.
- Run stability checks for OCCT CPU, OCCT BRAM, 3DMark Speedway loop and Windows Memory Diagnostic or MemTest86.
Just get back to me with the results. Thanks! - Dont_skip_OMW18 days agoNew Traveler
Hey!
Before i saw this replay i disabled HDR and changed back to 120Hz, could play a whole operation with zero issues.
Maybe HDR and/or 240hz is the problem? but why now? I mean ive played with HDR @240Hz since day one with no issues. =(
- EA_Aljo18 days ago
Community Manager
You don't need to make that change permanently. It's possible this is due to the new Nvidia driver you have. So, try rolling back 1 or 2 versions. You could also try the Studio driver instead of the Game Ready one.
You could try forcing 8 bit HDR as a test. In the Nvidia Control Panel, set the output color depth to 8 bit and keep HDR on.
Also, borderless instead of fullscreen might help.
Something else to try is setting the FPS cap a little below refresh. At 240Hz, set the cap to 225 - 230 DPS.
It wouldn't be bad to update the monitor firmware also.
- Dont_skip_OMW11 days agoNew Traveler
im going insane, i just want to play the new season but i cant i just crash all the **bleep** time.
I uninstalled my gfx driver, installed an older one, after a bit the driver crashed and basically told me to install the newest one.
Unstalled that one and took the newest one that came 2 days ago.
Tried HDR off/on 120Hz etc everything is OFF ingame regarding Future frames etc.
The crash dump = 5 dumps from 2 day.