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Mike051005's avatar
Mike051005
Rising Newcomer
2 days ago

crashing - An unexpected game shutdown was detected

An unexpected game shutdown was detected. Please relaunch the game or contact EA Help if this continues. (0xC0000374)

 

Session ID: 0S1nCSazurrxiIi74c3KShcPBWECt+NQfzbzCaztu70NQnGL

Previous Session ID: h3k1BHfguebx2ovpt83KHcoCdcxILRFVi6ibhGxqrdx+NJHu

Previous Service Session ID: h3k1BHfguebx2ovpt83KHcoCdcxILRFVi6ibhGxqrdx+NJHu

[Title edit - CM]

4 Replies

  • astrongustofwind's avatar
    astrongustofwind
    Rising Newcomer
    1 day ago

    Verifying game files on steam fixed the issue.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Mike051005​ 

    If you play via EA app, try clicking into the game tile and then choose Manage and then Repair.

    If you are on Steam, check if Verifying Files helps with this: Verify Steam Files

    Another player was able to resolve this in the past with a full game reinstall, so that is available as something of a last resort: LINK

    Do let us know your results. Thank you, EA_Barry.

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