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xjfenske's avatar
xjfenske
New Novice
3 months ago

Crashing

Been playing since launch, had no issues since the launch, I logged in this morning to play and I was on for a few minutes then the game crashed. I tried again and again crash, no errors, no messages just crashing. I rebooted and the game crashed again, I reinstalled the game and not only does it crash my frames dropped so I move a quarter turns at a time. I have looked to see what the issue could be, tried updating drivers but nothing. I hope this issue will be fixed soon but if anyone has any suggestions I would love to try it.

System Specifications:

  • Operating System: Windows 11 Pro 64-bit (Build 26200)
  • CPU: Intel Core i9-13900K (13th Gen)
  • Memory: 16 GB RAM
  • GPU: AMD Radeon RX 7900 XTX (24 GB VRAM)
  • DirectX Version: DirectX 12 Ultimate
  • Driver Model: WDDM 3.2
  • Graphics Driver Version: 32.0.23027.2005 (WHQL)
  • System Manufacturer: ASUS

6 Replies

  • I've been having a couple of crashes recently as well.  Game will freeze or gun will disappear and then I'm kicked for "inactivity".

  • xjfenske's avatar
    xjfenske
    New Novice
    18 days ago

    I actually tried that already along with a bunch of other troubleshooting steps. I did a clean boot with basically everything disabled except Windows and EA/Steam services and unfortunately I’m still getting the exact same anti-cheat crash.

    I’ve also tried:

    • Reinstalling EA AntiCheat
    • Verifying game files
    • Running Steam/BF6/AntiCheat as admin
    • Disabling all overlays
    • Disabling Windows Memory Integrity
    • Disabling Controlled Folder Access
    • Running SFC and DISM repairs
    • Reinstalling GPU drivers
    • Testing startup/background app conflicts

    What’s weird is the game actually worked for about 2 hours yesterday, then today the same exact crash came back again.

    The Event Viewer error is always:
    EAAntiCheat.GameServiceLauncher.exe
    Exception code: 0xc0000005
    Faulting module: unknown
    Same fault offset every time.

    At this point I’m starting to think it’s either an EA AntiCheat compatibility issue or something hardware/driver related with my setup.

  • Sorry to hear you’re still running into this, and thanks for providing the list of troubleshooting steps you’ve already tried.

    Since a Clean Boot didn’t help either, please make sure Windows is fully updated, and then try the following:

    Open PowerShell as Administrator in Windows and run this command:

    dism /online /cleanup-image /restorehealth

  • xjfenske's avatar
    xjfenske
    New Novice
    16 days ago

    Thanks for the Reply on this, I went ahead and did the suggested fix and still the game turned off after about a min of play. This is the error code I received :

    10:07:45AM


    Faulting application name: EAAntiCheat.GameServiceLauncher.exe, version: 1.0.31167.0, time stamp: 0x6a0e0fed
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x0000000025ff0000
    Faulting process id: 0x420C
    Faulting application start time: 0x1DCEB8ED69F59E5
    Faulting application path: E:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\EAAntiCheat.GameServiceLauncher.exe
    Faulting module path: unknown
    Report Id: e80ebd74-a63a-4d02-b9b6-9f392ca72372
    Faulting package full name: 
    Faulting package-relative application ID: 

    10:06:42AM

    Faulting application name: NahimicSvc32.exe, version: 2.7.7.0, time stamp: 0x62f5f0e5
    Faulting module name: ntdll.dll, version: 10.0.26100.8328, time stamp: 0xf814f1d6
    Exception code: 0xc0000374
    Fault offset: 0x000fc9cf
    Faulting process id: 0x1AD0
    Faulting application start time: 0x1DCEB8DFEB4E3A2
    Faulting application path: C:\WINDOWS\SysWOW64\NahimicSvc32.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 31ee06bf-97d0-4198-a6ba-3b486e8b4a8b
    Faulting package full name: 
    Faulting package-relative application ID: 

  • IRynIXI's avatar
    IRynIXI
    Traveler
    16 days ago

    After playing the game for about two minutes, clicking through various tabs, and entering a match (if you have time), the game simply turns off your monitor. If you don't have time to turn off your PC, it deletes your drivers and reboots the system with empty default startup drivers. How do you suggest EA fix this?

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