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FernandoSerraPT's avatar
FernandoSerraPT
Seasoned Traveler
2 months ago

DirectX function "m_submitFencePlat->GetCompletedValue()"

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DirectX Error
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DirectX function "m_submitFencePlat->GetCompletedValue()" failed with DXGI_ERROR_DEVICE_REMOVED ("The video card has been physically removed from the system, or a driver upgrade for the video card has occurred. "). GPU: "AMD Radeon RX 9070 XT", Driver: 25.11.1 (25.20.29.01-251106a-421109C-AMD-Software-Adrenalin-Edition). D:\dev\TnT\Code\Packages\RenderCore2\RenderCore2\dev\source\platform\Dx12\SubmissionManagerDx12.cpp. This error is usually caused by the graphics driver crashing; try installing the latest drivers.DeviceRemovedReason: DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands"). 
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OK   
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Again... another error... I have last drivers and updates...

I attached the Battlefield 6 CrashDump, please help me! Below the WinDbg !analyze -v from crashdump:

******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 312 Key : Analysis.Elapsed.mSec Value: 4773 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 250 Key : Analysis.Init.Elapsed.mSec Value: 10746 Key : Analysis.Memory.CommitPeak.Mb Value: 293 Key : Analysis.Version.DbgEng Value: 10.0.29457.1000 Key : Analysis.Version.Description Value: 10.2506.23.01 amd64fre Key : Analysis.Version.Ext Value: 1.2506.23.1 Key : Failure.Bucket Value: XAML_887a0005_bf6.exe!Unknown Key : Failure.Exception.Code Value: 0x887a0005 Key : Failure.Exception.IP.Address Value: 0x7ffa4dd480da Key : Failure.Exception.IP.Module Value: KERNELBASE Key : Failure.Exception.IP.Offset Value: 0xc80da Key : Failure.Hash Value: {577a89c1-cd47-d3d4-2233-26f4a7549d0f} Key : Failure.ProblemClass.Primary Value: XAML Key : Timeline.OS.Boot.DeltaSec Value: 6610 Key : Timeline.Process.Start.DeltaSec Value: 172 Key : WER.OS.Branch Value: ge_release Key : WER.OS.Version Value: 10.0.26100.1 Key : WER.Process.Version Value: 1.0.388.5459 FILE_IN_CAB: CrashDump_2025.11.16_02.35.25.046.mdmp COMMENT: Frostbite MiniDump. Address: 7ffa4dd480da (In Windbg type: .ecxr) [EOF] NTGLOBALFLAG: 0 CONTEXT: (.ecxr) rax=34303201cb94ca00 rbx=0000000000000000 rcx=00007ffa50a80033 rdx=00007b2571aa68d6 rsi=0000000000000000 rdi=00000000887a0005 rip=00007ffa4dd480da rsp=00000001cb94d670 rbp=0000000000000000 r8=00000001448a53ab r9=00000001cb94c968 r10=00000001cb94c960 r11=000000000000000d r12=000000000000008f r13=0000000080a11f70 r14=0000000000000000 r15=00000000887a0005 iopl=0 nv up ei pl nz na po nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000206 KERNELBASE!RaiseException+0x8a: 00007ffa`4dd480da 0f1f440000 nop dword ptr [rax+rax] Resetting default scope EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00007ffa4dd480da (KERNELBASE!RaiseException+0x000000000000008a) ExceptionCode: 887a0005 ExceptionFlags: 00000080 NumberParameters: 0 PROCESS_NAME: bf6.exe ERROR_CODE: (NTSTATUS) 0x887a0005 - The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. EXCEPTION_CODE_STR: 887a0005 STACK_TEXT: 00000001`cb94d670 00000001`44b1c8e0 : 00000000`00000f48 00000000`37810fc0 00000000`37c90820 00000000`00000019 : KERNELBASE!RaiseException+0x8a 00000001`cb94d770 00000000`00000f48 : 00000000`37810fc0 00000000`37c90820 00000000`00000019 00000000`000001e1 : bf6!ffxFsr2ResourceIsNull+0x22b7040 00000001`cb94d778 00000000`37810fc0 : 00000000`37c90820 00000000`00000019 00000000`000001e1 00000000`887a0005 : 0xf48 00000001`cb94d780 00000000`37c90820 : 00000000`00000019 00000000`000001e1 00000000`887a0005 00000000`98cd4910 : 0x37810fc0 00000001`cb94d788 00000000`00000019 : 00000000`000001e1 00000000`887a0005 00000000`98cd4910 00000000`362fefa0 : 0x37c90820 00000001`cb94d790 00000000`000001e1 : 00000000`887a0005 00000000`98cd4910 00000000`362fefa0 8000008f`0000008f : 0x19 00000001`cb94d798 00000000`887a0005 : 00000000`98cd4910 00000000`362fefa0 8000008f`0000008f 00000000`2bc90170 : 0x1e1 00000001`cb94d7a0 00000000`98cd4910 : 00000000`362fefa0 8000008f`0000008f 00000000`2bc90170 00000000`80a11f70 : 0x887a0005 00000001`cb94d7a8 00000000`362fefa0 : 8000008f`0000008f 00000000`2bc90170 00000000`80a11f70 00007ff9`b5063ad0 : 0x98cd4910 00000001`cb94d7b0 8000008f`0000008f : 00000000`2bc90170 00000000`80a11f70 00007ff9`b5063ad0 00000000`00000000 : 0x362fefa0 00000001`cb94d7b8 00000000`2bc90170 : 00000000`80a11f70 00007ff9`b5063ad0 00000000`00000000 00000000`00000000 : 0x8000008f`0000008f 00000001`cb94d7c0 00000000`80a11f70 : 00007ff9`b5063ad0 00000000`00000000 00000000`00000000 00000000`00000000 : 0x2bc90170 00000001`cb94d7c8 00007ff9`b5063ad0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000001`404ed040 : 0x80a11f70 00000001`cb94d7d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000001`404ed040 00000001`cb94d830 : Engine_Render_Core2_PlatformPcDx12_retail!rc2GetSystemServiceProvider+0x34d40 SYMBOL_NAME: bf6+4b1c8e0 MODULE_NAME: bf6 IMAGE_NAME: bf6.exe STACK_COMMAND: ~61s; .ecxr ; kb FAILURE_BUCKET_ID: XAML_887a0005_bf6.exe!Unknown OS_VERSION: 10.0.26100.1 BUILDLAB_STR: ge_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 1.0.388.5459 FAILURE_ID_HASH: {577a89c1-cd47-d3d4-2233-26f4a7549d0f} Followup: MachineOwner ---------

Pass this to dev team please...

20 Replies

  • Same problem here in RedSec. I was going to buy the full game but I will have to refrain because I can't play more than ten minutes without it crashing.

  • SemisPeritus's avatar
    SemisPeritus
    Seasoned Newcomer
    2 months ago

    Popping in here to say I've got the same error going on. Had it with the beta too. I'm disappointed! But at least the trial right now has confirmed that I still cannot buy the game. Those £60 can go elsewhere now.

     

  • Markticus's avatar
    Markticus
    Seasoned Traveler
    2 months ago

    I can't believe I'm actually back playing older BF games just to enjoy a BF game again.  I'm done with these endless crashes, hit-reg issues, insta-deaths and the constant high intensity of every game.  I'll come back when all the COD players have abandoned BF6 and perhaps the Devs will start to make this a Battlefield game again.  

  • Tilton92's avatar
    Tilton92
    Seasoned Newcomer
    2 months ago

    I had same issue on older version of driver, but problem is still there with newer driver. I reported to AMD Support and they said its EA fault

  • I used WinDbg to see inside file crashdump generated:

    it comes from Frostbite... please dev team help us...

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