Forum Discussion

Seasoned Traveler

5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

ByrdMann01

Rising Newcomer

5 months ago

EA ID/Steam ID: ByrdMann01 (EA ID)

OS installed: Windows 11 Home

OS Version: 10.0.26100 Build 26100

GPU: AMD Radeon RX 9060 XT

GPU Version: 25.10.1

Date/time issue occurred? Since launch and beta.
Summarize your bug: When playing any multiplayer, just playing the game, my game will freeze completely and crash. An error pops up which then closes the game once I click okay

What type of issue do you have? Crash

In which mode has this happened? Multiplayer so far. Haven't tested campaign

Any other errors when they happen? Just different error codes come up.