Forum Discussion

Seasoned Traveler

5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

TheSmorelover

Rising Newcomer

5 months ago

Steam ID: 76561198084511182

Windows 11 pro

Version 25H2 (OS Build 26200.6725)

NVIDIA GeForce RTX 4080 SUPER

Version 581.42

October 10 after 8pm est

After maybe 10-15 minutes in a MP match whole computer crashes and restarts. I checked event logs and there was a Kernel power error (I have a 1200w power supply) Only has happened with this game. I even tried lowering all the settings in game and the whole computer still crashes after 10-15 minutes.

DxDiag.txt157 KB