Forum Discussion

Seasoned Traveler

7 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

7 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

LynxxQM

Seasoned Newcomer

6 months ago

DX DIAG is attached, everything you need to know about my system should be in there..

It happened today: 17.10. around 15 CEST
Everytime i try to join a server, only in MP
No other errors
game crash instantly

What i tried:

reinstalling driver twice: 1 reinstall nvidia app, 1 clean reinstall
regedit-> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers -> TdrDelay 10 sec
reboot pc ofc

DxDiag.txt135 KB