In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue.I can only play for a couple minutes, and I get this error message. Direct function "m_submitFencePlat->GetCompletedValue" failed with DXGI_ERROR_DEVICE_REMOVED ("The video card has been physically removed from the system, or a driver upgrade for the video card has occurred. "). GPU: "NVIDIA GeForce RTX 4060Ti", Driver: 58142.D: \dev\TnT\Code\Packages\RenderCore2\RenderCore2\dev\source\platform\Dx12\SubmissionManagerDx12.cpp. This error is usually caused by the graphics driver crashing; try installing the latest drivers.DeviceRemovedReason:DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands").(All drivers, and system is up to date.)CM title edit

A DirectX error persists in both the Open Beta and Closed Beta. The game works fine, but multiplayer doesn't work at all. The issue occurs on completely different systems and hardware. Reinstalling the game, drivers, and DirectX doesn't help, nor does trying different launch parameters. Is there a solution that will fix this permanently, or how long should I wait for a patch? Hopefully, it won't take two months...

The Game crashes on Amd Rx7600 after 15 minutes of gameplay the problem was also during beta but i thought it will be fixed but its apears againbut all drivers is updated to lastest versionthe game is on steamhow to fix it?

EA_Salmon EA_Barry EA_Universa EA_Claus EA_Cath EA_Solaire EA_Yafo EA_Pulsar EA_Shepard EA_Failroader Hi EA Team,We appreciate your previous response, but it has been quite some time since you acknowledged the issue, and we still cannot play Battlefield 6 due to this persistent bug.We understand that your team is “working on it,” but we have received no updates or timelines on when a fix will actually be implemented.Could you please provide a clear update on the progress? We need to know:What steps are being taken to fix the bugWhen we can realistically expect the game to be playable againThis ongoing issue is extremely frustrating for players who are unable to access the game, and we urge EA to communicate transparently and provide a concrete timeline.

Hey, folks I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us: EA ID/Steam ID OS installed: OS Version GPU: GPU Version Date/time issue occurred? Summarize your bug: What type of issue do you have? Crash - Disconnect - kicked to main menu, etc. In which mode has this happened? MP - Campaign - if MP, which part? Any other errors when they happen? Crash the entire game, or just pops up the error? Is this during a specific mission or during a cut-scene? Can you attach a DxDiag?

EA_Mako Hi. 24k players have viewed this looking for answers and I suspect the number to continue to increase. Completely understand that issues happen and need time to be fixed, however keeping us updated daily is a must. We are all just wondering what progress is being made to fix the DirectX crash issue. I can only but assume those unable to play bf6 currently, will also get free access to future Seasons and xp boosts etc....Got some catching up to do. Thanks

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

2,329 Replies

Zevered
Seasoned Adventurer
6 months ago
DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG (The GPU will not respond to more commands"). GPU "AMD Radeon RX 7900XTX", Driver: 25.9.2
Had this crash twice in 50 hours of gameplay and after todays patch I've had hit 3 times in 40 minutes.

EA ID/Steam ID: Zevered
OS Version: Win 11
GPU: 7900 XTX
GPU Driver: 25.9.2
Date/time issue occurred? 3 times in the latest 45 minutesSummarize your bug: Game just hangs and crashes to the desktop
What type of issue do you have?
Game just hangs and crashes to the desktop
In which mode has this happened? Was in MP, 3 different maps on Conquest/Escalation
Any other errors?
Please attach a DxDiag if possible: Game is currently in the menu in the background while DxDiag is collected
Edit, got a second error.

Edit2: Also noticed the game seems to be running a lot heavier today, fans are going crazy, it has been chill for the last week with no noticable strain on the system.
DxDiag.txt97 KB
Jabroni31169
New Adventurer
6 months ago
I'm sure that's going to be the case for me as well, I just wanted to start the process for visibility with steam. So if in like 2 weeks the issue is still around I will ask again, and again, and again.
Jabroni31169
New Adventurer
6 months ago
From one of my crash dump files into chatgpt...which is prob what the devs are doing as well.
Zevered
Seasoned Adventurer
6 months ago
DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG (The GPU will not respond to more commands"). GPU "AMD Radeon RX 7900XTX", Driver: 25.9.2
Had this crash twice in 50 hours of gameplay and after todays patch I've had hit 3 times in 40 minutes.

EA ID/Steam ID: Zevered
OS Version: Win 11
GPU: 7900 XTX
GPU Driver: 25.9.2
Date/time issue occurred? 3 times in the latest 45 minutesSummarize your bug: Game just hangs and crashes to the desktop
What type of issue do you have?
Game just hangs and crashes to the desktop
In which mode has this happened? Was in MP, 3 different maps on Conquest/Escalation
Any other errors?
Please attach a DxDiag if possible: Game is currently in the menu in the background while DxDiag is collected

Edit, got a second error.

Edit2: Also noticed the game seems to be running a lot heavier today, fans are going crazy, it has been chill for the last week with no noticable strain on the system.
DxDiag.txt97 KB
ilovehydra
Seasoned Novice
6 months ago
they denied mine when I had couple hours which came only from trying to fix the game...
ReaxioNx
Seasoned Newcomer
6 months ago
Platform: Windows 11 Pro (Version 25H2)
OS Build: 26200.6899
Windows Feature Experience Pack: 1000.26100.253.0
Installed On: 15/01/ 2025
Processor: Intel Core i7-12700K @ 3.61 GHz
RAM: 32 GB
GPU: NVIDIA GeForce RTX 3080 Ti
Driver Version: 551.57 (latest WHQL via GeForce Experience)
System Type: 64-bit OS, x64-based processor
Game Version: 1.0.388.5459
Battlefield 6 consistently crashes during gameplay with either:
DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG (DirectX error dialog)
Silent crash with no dialog, but .mdmp file generated
Technical Details from WinDbg Analysis
Exception Code: 0xC0000005 – Access Violation
Faulting Module: bf6.exe
Faulting Function: bf6!ffxFsr2ResourceIsNull+0x2036f1c
Read Address: ffffffffffffffff (invalid pointer)
Failure Bucket ID: INVALID_POINTER_READ_c0000005_bf6.exe!Unknown
This suggests a null or invalid pointer dereference inside the FidelityFX Super Resolution 2 (FSR2) resource validation logic, even though DLSS is preferred on NVIDIA hardware.
Steps Already Taken
Clean driver install using DDU
Disabled Hardware-Accelerated GPU Scheduling
Disabled all overlays (Discord, MSI Afterburner, etc.)
Forced DX11 via EA App launch options
Disabled Control Flow Guard for bf6.exe
Repaired game files twice
Monitored GPU temps (stable at 50–60°C)
Reinstalled DirectX runtime and cleared shader cache
No overclocking applied (CPU, GPU, or RAM)
Request
Please investigate the FSR2 integration path for potential resource mismanagement or uninitialized buffer access. The crash appears to stem from ffxFsr2ResourceIsNull, which may be attempting to access a released or null resource.
Let me know if you need additional logs, dumps, or repro steps.
Crash report.txt4 KB
LHB-SKIZM
Rising Newcomer
6 months ago
noticed this happens for me intermittently (but 90% of the time) when i alt tab out - if i dont, game is stable. Unfortunately bumoped windows key once and it ruined a game, but apart from that i just dont alt tab anymore and i seem to be ok. Running game set as full screen. Hope this helps someone.
Jabroni31169
New Adventurer
6 months ago
Dump File from my most recent crash:
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
*** WARNING: Unable to verify timestamp for bf6.exe
*** WARNING: Unable to verify timestamp for Engine.Render.Core2.PlatformPcDx12.retail.dll
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 593
Key : Analysis.Elapsed.mSec
Value: 5333
Key : Analysis.IO.Other.Mb
Value: 1
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 49
Key : Analysis.Init.CPU.mSec
Value: 593
Key : Analysis.Init.Elapsed.mSec
Value: 14706
Key : Analysis.Memory.CommitPeak.Mb
Value: 107
Key : Analysis.Version.DbgEng
Value: 10.0.27920.1001
Key : Analysis.Version.Description
Value: 10.2506.23.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2506.23.1
Key : Failure.Bucket
Value: XAML_887a0006_bf6.exe!Unknown
Key : Failure.Exception.Code
Value: 0x887a0006
Key : Failure.Exception.IP.Address
Value: 0x7ffd80fc804a
Key : Failure.Exception.IP.Module
Value: KERNELBASE
Key : Failure.Exception.IP.Offset
Value: 0xc804a
Key : Failure.Hash
Value: {823c07cc-a67a-e92f-3480-f4d74ce569af}
Key : Failure.ProblemClass.Primary
Value: XAML
Key : Timeline.OS.Boot.DeltaSec
Value: 980
Key : Timeline.Process.Start.DeltaSec
Value: 203
Key : WER.OS.Branch
Value: ge_release
Key : WER.OS.Version
Value: 10.0.26100.1
Key : WER.Process.Version
Value: 6.2.26100.6725

FILE_IN_CAB: CrashDump_2025.10.16_16.47.53.860.mdmp
COMMENT: Frostbite MiniDump. Address: 7ffd80fc804a (In Windbg type: .ecxr)
[EOF]
NTGLOBALFLAG: 0
CONTEXT: (.ecxr)
rax=0000000000000000 rbx=0000000000000000 rcx=00007ffd81573780
rdx=0000000000000000 rsi=0000000000000000 rdi=00000000887a0006
rip=00007ffd80fc804a rsp=000000007d5dc580 rbp=0000000000000000
r8=0000000000000000 r9=00000001af3a71b0 r10=0000000000003b54
r11=00000000000035a0 r12=0000000000000044 r13=000000006d016690
r14=0000000000000000 r15=00000000887a0006
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
KERNELBASE!RaiseException+0x8a:
00007ffd`80fc804a 0f1f440000 nop dword ptr [rax+rax]
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ffd80fc804a (KERNELBASE!RaiseException+0x000000000000008a)
ExceptionCode: 887a0006
ExceptionFlags: 00000080
NumberParameters: 0
PROCESS_NAME: bf6.exe
ERROR_CODE: (NTSTATUS) 0x887a0006 - The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.
EXCEPTION_CODE_STR: 887a0006
STACK_TEXT:
00000000`7d5dc580 00000001`44ab0490 : 00000000`00000bc1 00000000`3608f580 00000000`363b0820 00000000`00000024 : KERNELBASE!RaiseException+0x8a
00000000`7d5dc680 00000000`00000bc1 : 00000000`3608f580 00000000`363b0820 00000000`00000024 3f800000`000001ad : bf6+0x4ab0490
00000000`7d5dc688 00000000`3608f580 : 00000000`363b0820 00000000`00000024 3f800000`000001ad 00000000`887a0006 : 0xbc1
00000000`7d5dc690 00000000`363b0820 : 00000000`00000024 3f800000`000001ad 00000000`887a0006 00000002`fb1ea9f0 : 0x3608f580
00000000`7d5dc698 00000000`00000024 : 3f800000`000001ad 00000000`887a0006 00000002`fb1ea9f0 00000000`350afcd0 : 0x363b0820
00000000`7d5dc6a0 3f800000`000001ad : 00000000`887a0006 00000002`fb1ea9f0 00000000`350afcd0 80000044`00000044 : 0x24
00000000`7d5dc6a8 00000000`887a0006 : 00000002`fb1ea9f0 00000000`350afcd0 80000044`00000044 00000000`02230170 : 0x3f800000`000001ad
00000000`7d5dc6b0 00000002`fb1ea9f0 : 00000000`350afcd0 80000044`00000044 00000000`02230170 00000000`6d016690 : 0x887a0006
00000000`7d5dc6b8 00000000`350afcd0 : 80000044`00000044 00000000`02230170 00000000`6d016690 00007ffd`22c93c50 : 0x00000002`fb1ea9f0
00000000`7d5dc6c0 80000044`00000044 : 00000000`02230170 00000000`6d016690 00007ffd`22c93c50 3f800000`00000000 : 0x350afcd0
00000000`7d5dc6c8 00000000`02230170 : 00000000`6d016690 00007ffd`22c93c50 3f800000`00000000 00000000`00000000 : 0x80000044`00000044
00000000`7d5dc6d0 00000000`6d016690 : 00007ffd`22c93c50 3f800000`00000000 00000000`00000000 00000000`00000000 : 0x2230170
00000000`7d5dc6d8 00007ffd`22c93c50 : 3f800000`00000000 00000000`00000000 00000000`00000000 00000001`404e9070 : 0x6d016690
00000000`7d5dc6e0 3f800000`00000000 : 00000000`00000000 00000000`00000000 00000001`404e9070 00000000`7d5dc740 : Engine_Render_Core2_PlatformPcDx12_retail+0x103c50
00000000`7d5dc6e8 00000000`00000000 : 00000000`00000000 00000001`404e9070 00000000`7d5dc740 00000001`4895bdd8 : 0x3f800000`00000000

SYMBOL_NAME: bf6+4ab0490
MODULE_NAME: bf6
IMAGE_NAME: bf6.exe
STACK_COMMAND: ~14s; .ecxr ; kb
FAILURE_BUCKET_ID: XAML_887a0006_bf6.exe!Unknown
OS_VERSION: 10.0.26100.1
BUILDLAB_STR: ge_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 1.0.388.5459
FAILURE_ID_HASH: {823c07cc-a67a-e92f-3480-f4d74ce569af}
Followup: MachineOwner
Jabroni31169
New Adventurer
6 months ago
Just hit up steam for a refund. This is ridiculous. I've spent wayyyyyyy too much time trying to troubleshoot something that I paid over $70 for. I've done everything suggested and more and its only made my system even more unstable as now when the game crashes back to the desktop...windows itself freezes. I'm sure steam will deny the refund.
WubberDuckie117
Newcomer
6 months ago

OS Version: Windows 11 10.0.26100
GPU: RTX 3060Ti
GPU Driver: 581.42
Date/time issue occurred 17/10/2025 AEST
Summarize your bug: was in a MP game and when i was capping a Flag got the Error pop up and Game froze
What type of issue do you have? Crash - Disconnect - Kicked to main menu, etc. Full Freeze Had to Alt+F4 the game and restart
In which mode has this happened? MP Conquest Iberian Offensive Site A