Error Code 0:89001s:13c:-13561655840

Привет! Я закрыл ASRPoly и ничего не изменилось. Игра запускается, но на этапе подключения к серверам - всё рушится и вылетает эта ошибка. У меня есть BF2042 и BF4 и они нормально работают! В чем конкретно проблема? как расшифровать этот код ошибки? 

Hi lootik007​,

Thanks for sharing your DxDiag details with us.

Looking closely at the diagnostics at the bottom of your report, here are two specific areas worth checking:

• ASRock Polychrome RGB: Your system logs show AsrPolychromeRGB.exe is repeatedly crashing in the background. Background RGB or hardware monitoring utilities can sometimes conflict with the game's performance. It may be worth temporarily disabling or closing this software to see if the stutters stop.
• BIOS Updates: Your ASRock B650E motherboard is currently on BIOS version 1.28. Newer updates often improve AM5 platform stability and CPU pacing. If you decide to check ASRock's official support page for a newer stable BIOS, please proceed with caution, as updating BIOS always carries system risks. Make sure to follow ASRock's official instructions carefully.

Please let us know if checking these background processes or updates helps improve your game's stability!

Hi, I'm very sorry you encountered this issue. Thank you for providing additional information. I will keep a close eye on this thread and keep a record of everyone's situation and questions.

Hi Spastesaurier​,

Thank you for providing your detailed DxDiag report and for taking the time to share these system details with us.

Based on the diagnostic log, we can see a few specific system factors that are likely contributing to the game crashes on startup and the Ranked connection issues you have been experiencing.

Could you please try:

1. Disable Steam Virtual Audio: Open Windows Device Manager, expand the Audio inputs and outputs section, right-click the Steam Streaming Microphone and Steam Streaming Speakers, and select Disable.
2. Update Motherboard Chipset Drivers: Visit your motherboard manufacturer's support website to download and install the latest AMD chipset drivers.
3. Update Motherboard BIOS: Check if there is a BIOS update available for your motherboard to improve system stability with Windows 11. Please note that updating your BIOS carries inherent risks of system failure if interrupted. You should proceed with caution, back up your data, and ideally perform this update under the guidance of a professional or by strictly following your manufacturer's instructions.
4. Consider Standard Windows Build: If these conflicts persist, you may want to consider rolling back from the Windows Insider Program to a standard retail build of Windows 11, which provides the most stable environment for anti-cheat verification.

Please let us know if disabling these legacy drivers or updating your chipset makes a difference when launching the game.

Thanks for the additional information.

Guys! So you patched the game! Nice! Really!

BUT I STILL HAVE THIS ERROR. OVER A WEEK NOW.

Same problem. 

HelloEA_Salmon​ ,

My platform is PS5,

happens everytime right after login, after press X, there is sign Connecting to Servers and then this Error code shows up.

so it happens on every attempt right after Login. So its like after the launch of the game, I think it is online issue with game or on server with some accounts

My ingame name DannVn11, and battlepass was bought😕

thanks for reply

• PC/Steam (Central Europe)
• Error happens when connecting to online services. Startup itself works fine
• Error happens everytime
• Following Torubleshooting steps were tried to no avail:
  • DNS Server Change/ DNS Flush
  • Different Wifi Network
  • Reinstall Game/Repair Game/ Delete Game Cache
  • Reboot PC
  • Repair and Reinstall EAAnticheat

• PS5
• Error happens only when connecting to online services. Can start game without issue
• Error message appears on every attempt