ERROR CODE 1:86001S:89001S:9C:-13561655840
I am getting this error for last 24 hours and can’t play the game. anyone know how to fix it? ERROR CODE 1:86001S:89001S:9C:-13561655840
Forum Discussion
Still having the issue. Chatted with EA Support and they told me to "report the issue with EA Forums and they can help you..."
Based on this information in this post, I think we can narrow it down to age-restricted EA accounts and how they are accessed after the RedSec update. In my case, it was working just fine for the beta and stopped working exactly when Season 1 was released. As far as updates are concerned... not looking too good right now. I got the exact same response as SGTSAPPER12B20. I think they're just copying/pasting their responses and closing out the support cases. Either that or EA Support has gone full AI.
Yeah, i tried to chat with "EA representative" which turned out to be AI - was copy/pasting some BS from their rulebook all the time, totally unrelated to the problem.
Someone in the chat thread did post the phone number to EA corporate office, maybe they would be able to provide a bit more clarity.
Any ideas on how we can escalate this? I bought the game under my sons account, but now he is unable to play it due to a change that they made. I'd hope not to get a refund, but might have to so that I can setup my son with his own account and start the whole process over. It really should not be this difficult to get an answer on if this is even a concern on their radar or if we are just wasting our time on this forum.
I agree, I really wish they would officially acknowledge the issue. Then I know if I should just wait it out for a fix, or if I am wasting my time.
