Forum Discussion
Inkgnition
7 days agoSeasoned Novice
So i posted about the same problem in another thread, but i bump this one as well, since it contains more information for other affected users. My son's account is unable to play BF6 with the same error message. Me and his brother, who is 15, play without issues. The interesting thing is that:
- He was UNABLE to play Battlefront 2 with his account as well.
- He CAN play BF2042.
- Was playing BF6 at launch, no issues, UNTIL the latest update.
- Trying to log into his EA account, it tries to send verification code to the parent /Me/, but afterwards gives error.
- I DON'T have his EA account in my family settings, because it's generated automatically when he first tried to play an EA title on his Xbox. The information when trying to access it shows some random generated EA e-mail, i have no access to.
- I've changed his birth date on Xbox, hoping it will fix his issue with EA, but to no avail.
It's a loop hole, the EA support is useless, i can't link his xbox to a new EA account. I've spent hours and hours to find a solution. Nothing... and i'm slowly going nuts.
ahans2006
4 days agoSeasoned Novice
Brother I'm with you. I can't access my son's EA account because they needed that random email generated on the xbox. No response from customer service. Infuriating.
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