Forum Discussion

jasonsom8880

Newcomer

1 day ago

Hacked

My old EA account was hacked it starts with mailto:[edit: email address removed] that's not me can some one help me out

playstation

EA_mplsnow

Community Manager

23 hours ago

Hey jasonsom8880,

Sorry to hear someone else had gotten into your account. If you haven't already and still are able to, please be sure to go through as many of these security steps as possible to help get your account and system back into your control.

Once you've gone through the steps linked above, you can use the Contact Us option at the bottom of the page to get in touch with our live support team so they can help with the account recovery.

If you're receiving any pushback from the NextStep bot, feel free to use this web form instead. Thanks!