Is there anyone who can help me?
I pre-purchased the Deluxe Edition of Battlefield 6 on Steam. Half an hour ago, I was kicked out of the game; upon re-logging into Steam, a pop-up stated my EA account was permanently banned. Yet I found no penalty records on the EA platform.
I wish to know the ban reason, as it bars me from playing Battlefield 6. For official game modes, I only played against AI bots—does excessive bot play count as cheating? Also, I switched network acceleration nodes only to fix connection issues and improve gameplay, which shouldn’t justify a ban.
Please provide a reasonable explanation, investigate the cause, and unban my account. I value this account greatly (even pre-purchased the Deluxe Edition before open beta), and the unexplained ban has troubled me deeply.