I preorder the BF PRO battlepass for season 3, I only get 2 tier skips for the preorder, the remaining 25 are not applied or I'm not given an option to apply them. Apparently, the applied without my consent to the battlepass of season 2. I feel robbed.
Thanks for the update,EA_Barry !
Just to be 100% clear: Are your team also aware that the issue isn't just about missing skips, but that they were automatically applied to the old Season 2 instead because Season 3 wasn't live yet? I want to make sure the fix covers this specific 'wrong season' error so the skips actually end up on the Season 3 pass as intended.
Community ManagerWe’re aware that some players who purchased the Season 3 Battle Pass did not receive their intended 25 tier skips. The underlying issue has now been resolved, and the team is actively working to grant the missing tier skips to affected players. Thank you for your patience.
yeah it is telling me i need to buy the season 3 battlepass pro again when i already preordered it. this is really stressful.
Same issue here, hopefully it will get fixed soon. If this isn't resolved promptly, I will be forced to request a full refund from Sony.
