Forum Discussion

jmillz2007's avatar
jmillz2007
Newcomer
4 hours ago

Not signed into playstation network

For some reason, every time my log in, everything's fine. I join into games and servers, and I'm able to chat with people. And then it Kix me out and says this. Error code not signed in to PlayStation network caa.com, unable to connect for additional information. My internet speed is great. Everything's fine, so I'm not sure why. This is an issue

1 Reply

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hey there jmillz2007​ 

    Definitely a bit of an odd one.

    Is this happening all the time or intermittently?

    Can you let me know if you're playing via WiFi connection or wired? 

    Can you also let me know if you're using home broadband internet or a hotspot.

    Can you please go through the steps listed on this page and let us know if any of them helped out? If not thats okay, it just helps us narrow down potential causes for the issue: Troubleshoot your connection to EA games

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