PC completely shuts down with no warning when playing Battlefield 6

Today has officially been the worst. I spent hours trying to solve a critical issue with Battlefield 6 that makes it completely unplayable. My plan to unwind after a long week was ruined because my PC will suddenly and completely shut down with no warning after just 5-10 minutes of multiplayer.

I tried everything I could think of: I updated my motherboard BIOS to the latest version, toggled Intel VT-x, and switched Windows Power Plan settings between High Performance and Balance. The most frustrating part was when I tried to use Intel XTU to undervolt the CPU as a last resort, only to find all the core options were greyed out.

After exhausting every common solution I could find online, I've completely run out of ideas. All that effort was for nothing, and the only thing I accomplished was writing a formal letter to ask for a refund. It's not just about the money. it’s the complete disrespect for the player's time.