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FLMLyingDown's avatar
FLMLyingDown
Rising Rookie
4 months ago
Solved

PC completely shuts down with no warning when playing Battlefield 6

Hello everyone,

I'm facing a critical issue with Battlefield 6 that makes it unplayable. My PC will suddenly and completely shut down with no warning or error message after playing multiplayer for about 5-10 minutes.

This is what I have already tried to fix it:

  • Updated my motherboard BIOS to the latest version.
  • Enabled/disabled Intel VT-x in the BIOS.
  • Adjusted Windows Power Plan settings to High Performance or Balance.

I tried most of the other common solutions found online.

I also wanted to try using Intel XTU (Extreme Tuning Utility) to see if undervolting my CPU would help, but all the core CPU options in XTU are greyed out and I can't make any changes.

At this point, I've run out of ideas and can't play the game until this is resolved. Has anyone else experienced this? Any suggestions or ideas would be greatly appreciated.

Thanks for your help!

  • Today has officially been the worst. I spent hours trying to solve a critical issue with Battlefield 6 that makes it completely unplayable. My plan to unwind after a long week was ruined because my PC will suddenly and completely shut down with no warning after just 5-10 minutes of multiplayer.

    I tried everything I could think of: I updated my motherboard BIOS to the latest version, toggled Intel VT-x, and switched Windows Power Plan settings between High Performance and Balance. The most frustrating part was when I tried to use Intel XTU to undervolt the CPU as a last resort, only to find all the core options were greyed out.

    After exhausting every common solution I could find online, I've completely run out of ideas. All that effort was for nothing, and the only thing I accomplished was writing a formal letter to ask for a refund. It's not just about the money. it’s the complete disrespect for the player's time.

33 Replies

  • And.. that's that! 

    Just updated to Windows 11 to see if it makes any difference, it didn't! Literally as soon as the game started, my pc turned off! 

    So, I've cancelled my Ea membership and uninstalled the game! Which royally sucks as I really enjoyed it! 

    The worst thing about all of this, is that EA haven't even bothered to help anyone on these posts, accross all sites, not one official EA reply! Shameful. 


  • Teappy's avatar
    Teappy
    Rising Novice
    2 months ago

    Same issue from yesterday, game start 1-2 min shutdown zero error nothing.. everything up to date, everything worked fine untill yesterday...

  • I have never played a game that just turned my computer off (without bluescreen) for no reason. That is very likely stressed/failing hardware and/or an overheating issue. This is coming from 35 years of experience playing video games and 20 years of experience in IT. Closing/crashing the game/pc is one thing, shutting down your computer without warning is another thing entirely.

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