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wentworth0010's avatar
9 hours ago

please help me with my ea account

‪Dear EA Support Team, hello. First of all, Happy Chinese New Year!I’m a Battlefield 6 player from China, and I’m reaching out because I need your help with an issue.‬

‪My Battlefield 6 EA account (EA ID: wentworth0010)(case number 237698622) appears to have been banned due to a false positive. Please conduct a manual review—I have not used cheats or broken any rules. I’m a long-time FPS player, and I have never used any cheats, hacks, or third-party software. There is no reason for me to do so.I’d really appreciate it if you could take some time to review my case and help lift the ban. ‬

‪I swear on my grandmother’s life that I have not violated any of your company’s principles or regulations.‬

‪I have never used anything that breaks the rules or damages fair gameplay. I’m really eager to join Season 2, and I’d appreciate it if you could take the time to review my case and help unban my account. ‬

‪Thank you for your assistance.‬

 

3 Replies

  • wentworth0010's avatar
    wentworth0010
    Newcomer
    7 hours ago

    I’ve already done that, but it didn’t help at all. The status still hasn’t changed. I’m very sad and helpless right now. I shouldn’t be treated like this. I’m begging EA to help me solve this problem.

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    wentworth0010​,

    it can take up to 10 days for an appeal to be fully investigated - please wait for the result of the appeal.

    If the appeal was denied and the ban found to be applied correctly, there's unfortunately nothing to be done. 

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