Problem with connecting

For last 3 days, I got messages 

There’s been an error 

Your request cannot be completed. service limitations apply. 
 
After pressing Ok I got error 

ERROR CODE 1:86001S:66003S:4688822970:0B

I cannot get access to this game at all. NOT even complain.

Do you know what it can be or how to fix it? 
please help