Problem with maestry challanges

Hi, I’ve got a problem. I’ve completed the mastery challenges for two classes (Assault and Support), but the issue is that I can’t select the red badge (Elite) on my player card — I can only set the platinum one. Also, when I try to set the Support icon (the little plus symbol you get for completing the Support mastery challenges) on my player card, the game says I still need to complete the SUPPORT 3 challenge, even though I’ve already done it. I’ll attach a few photos showing that I’ve completed the challenges, but the game still acts like I haven’t.