Forum Discussion

lasor98765's avatar
lasor98765
Seasoned Traveler
22 days ago
Solved

PS5 completely crashing while playing BF6

Hello,   Not sure if anybody else is experiencing this but after around 20-30 minutes of playing BF6 multiplayer my PS5 is completely crashing and the only way to turn it back on is to unplug and r...
crashing
playstation
  • EA_Barry's avatar
    EA_Barry
    22 days ago

    lasor98765​ 

    This is 100% still overheating. Either clean the fan and heatsinks inside the console really well yourself or get this done professionally. Once really clean you should be good to go for a few months. Smoking in the room actually makes this worse as the dust/lint gets 'sticky'.

    Addition/edit: the worst case scenario here is if the same happens (having to unplug/replug the power) you may need to have the liquid metal replaced/redone. That is not really a user-completable task and likely requires a professional. TY @708b55491b1a8f03

AngryGenXer's avatar
AngryGenXer
Rising Rookie
10 days ago

Same on PC.  Only started happening since the update and doesn't happen for any other game.  EA is trying to act like this isn't an issue on their end, but it is.  

kersoz32's avatar
kersoz32
Rising Rookie
9 days ago

I was same like you and what I did :

1- Bought a new ssd and install game on it ;)

2-Underclock the default GPU slightly .

3-Bought a new PSU to give a bit more power

4-Ram upgrade which I was going to do in any case ;)

5- DIsable AMD-Nvidia antilag in the settings

6-Remove the game HD texture pack.

So after all these 6 steps my game my game is perfect now ;) Probably some of them helped me . But mostly installing game on another drive and underclocking GPU slightly.

  • AngryGenXer's avatar
    AngryGenXer
    Rising Rookie
    6 days ago

    kersoz32.  My rig details are below and I have done everything EA told me to no avail.  They admit it is a known issue.  

    NVIDIA system information report created on: 10/25/2025 16:25:35
    NVIDIA App version: 11.0.5.266
    Operating system: Microsoft Windows 11 Pro, Version 10.0.26200
    DirectX runtime version: DirectX 12
    Driver: Game Ready Driver - 581.57 - Tue Oct 14, 2025
    CPU: 13th Gen Intel(R) Core(TM) i9-13900KF
    RAM: 128.0 GB
    Storage (2): SSD - 1.8 TB,SSD - 1.8 TB

    Graphics card
    GPU: NVIDIA GeForce RTX 4090
    Direct3D feature level: 12_1
    CUDA cores: 16384
    Graphics clock: 2520 MHz
    Resizable BAR: No
    Memory data rate: 21.00 Gbps
    Memory interface: 384-bit
    Memory bandwidth: 1.01 TB/s
    Total available graphics memory: 90016 MB
    System video memory: N/A
    Shared system memory: 65452 MB
    Dedicated video memory: 24564 MB GDDR6X
    Video BIOS version: 95.02.18.00.60
    Device ID: 10DE 2684 889B1043
    Part number: G139 0330
    IRQ: Not used
    Bus: PCI Express x8 Gen4

    Display (1): Dell AW3423DW
    Resolution: 3440 x 1440 (recommended)
    Refresh rate: 175 Hz
    Desktop color depth: Highest (32-bit)
    Display technology: G-SYNC
    HDCP: Supported

About Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.3,042 PostsLatest Activity: 6 minutes ago