Forum Discussion

Seasoned Newcomer

1 day ago

PS5 ERROR CODE 0:89001S: 146004S: 14C:-1356 1655840

Since yesterday I continue to get disconnected from BF6 multiplayer games. I have Starlink wired to ps5 but this is a new issue. I receive this error: ERROR CODE 0:89001S: 146004S: 14C:-1356 1655...

Community Manager

11 hours ago

I'm not surprised you were kicked being on wireless. But, if the issue were with Starlink, I would think you'd have the same issue being wired. So, it seems that the wired connection is the problem. Do you have another ethernet cable you can try? Also, let's make sure a proper power cycle is done with these steps:

Unplug your modem/router for 2 minutes
Hard restart your console by holding down the power button until it turns off
Power it all up and try playing again

Let me know what happens. Thanks!

LuckyNonno_74

Seasoned Newcomer

8 hours ago

Tried new cable and same results. 20 min power cycle of ps5 and router. Disconnected with 21ms latency on casual breakthrough. Then in 1-3 mins connected back in menu.

EA_Aljo
Community Manager
6 hours ago
Since the connection troubleshooting steps aren't helping, I recommend contacting your ISP to see if they are noticing any issues. Unfortunately, I'm about to head out for the weekend. I won't be back until Tuesday. We could pick this up then. I'm not aware of any issues with our servers that would cause this and since you're not disconnecting over a mobile hotspot, it seems the issue is with your network equipment/ISP.