Forum Discussion

Seasoned Newcomer

2 months ago

PS5 Not Connected to PSN error

Since the new update I struggle to complete a full game on Battlefield 6. I've been playing mostly Breakthrough. It has coincided with a new fibre Internet connection I now have but the connection to...

playstation

lonewolfrwm

Seasoned Newcomer

2 months ago

Hi, okay thanks for responding again. Just an update. I tried to play Battlefield 6 on the PS5 using my mobile hotspot and instead of the PSN connection error message I now get a message saying no connection to EA servers after again about 10 minutes of play.

EA_Aljo

Community Manager

2 months ago

That's not a surprise when on a mobile hotspot. The connection will be pretty weak. Unfortunately, I don't have anything else to suggest. Please contact your ISP to see if they can help.