Forum Discussion

Seasoned Rookie

9 days ago

Solved

Purchased S2 Battle Pass/Pro after completion and didn't receive rewards

I purchased the pro battle pass on may 2nd. It shows that im pro. I have access to the radio and the challenges. None of the battle pass item unlocks have unlocked. All the progression unlocks from t...

missing content

playstation

progress issue

EA_LunardustCat
3 days ago
Hey folks, we’ve had a fix that should help address this. Please log in before May 12 at 08:00 UTC to receive your missing rewards.

If you don’t log in before then, the rewards should be deployed during the week of May 18 instead.

If you’re still running into any issues after that, please let us know. Thanks!

EA_LunardustCat

Community Manager

5 days ago

Thanks for the reports. I’ve merged your post into the existing thread to keep everything in one place.

We’ve escalated this to the studio. Thank you for your patience in the meantime.

KaubojizBosne97

Rising Novice

5 days ago

Hello,

I am experiencing the exact same issue.

I purchased the Battlefield 6 REDSEC Battle Pass, the payment went through successfully, but I still have not received any skins or instant unlock rewards.

Could you please confirm that my account is also affected by this issue and that the missing rewards will be restored once the problem is fixed?

Thank you.